Customer Service jobs in China

• 该岗位隶属于供应链团队，作为销售、物流及计划团队之间的重要桥梁，负责订单管理与履约协调，确保订单高效、准确交付
• 同时该岗位将支持新业务发展，通过数据分析与流程优化持续提升运营效率与客户满意度

该职位负责关键客户的服务管理与技术支持，同时通过客户关系维护和业务拓展，提升公司在客户侧的市场份额。

该岗位是高级战略顾问，运用深厚的行业洞察和战略思维，为企业提供量身定制的战略规划，助力企业把握市场机遇，实现持续增长。

1、制定公司公共关系工作策略，积极开展与政府、行业、媒体、协会等关系拓展、维护与合作；

2、解读政策，统筹公司参与政府部门有关资质、项目、荣誉的申请，协助公司提升在政府层面的认知及品牌形象，充分整合公司内部资源，获取政策优势；

• 我们正在寻找一位经验丰富的销售支持专员以支持我们日常行政事务、销售&市场活动支持、部门协调以及数据管理与报告，确保项目顺利进行和高效运作

Leads CRM strategies covering digital touchpoints and offline creative initiatives, driving customer lifecycle growth and elevating overall user experience. Supervising customer service leadership, and managing engagement for a large member community.

We are seeking a Sales professional with expertise in the Industrial / Manufacturing industry to drive business development and foster strong client relationships. This role is based in Shanghai and requires a proactive approach to achieving sales targets and delivering exceptional customer service.

This role is responsible for managing overall station operations, including express logistics, ground delivery, and customer service performance.

You will drive operational efficiency, ensure service excellence, and lead teams to achieve business and quality objectives.

The role of Global Consumer Experience Director in the Technology & Telecoms industry requires a professional to enhance the customer experience strategy for a global audience. The position is based in Shenzhen and focuses on creating innovative and efficient solutions for customer service excellence.

Overall responsible for the establishment and management of the company's after-sales service, channel service network, and backend operation system. Build an efficient and scalable service network integrating self-operated and channel partners, enhance customer satisfaction, and transform service from a cost center into a value center.

Drive and grow Lincoln Electric China's domestic and export sales revenue/profit by delivering premium products, solutions, and customer service. Lead a high-performing team to serve diverse client segments, including automotive, heavy industry, energy, and more‌.

战略顾问职位位于上海，专注于互联网行业。您将负责提供战略咨询服务，协助客户实现商业化业务目标和增长。

我们正在寻找一位经验丰富的机构渠道销售经理，负责拓展及维护银行、保险等机构渠道合作关系，推动业务持续增长。该职位将与内部投资、产品及运营团队密切协作，为机构客户提供专业的产品及服务解决方案。

The Head of Customer Service will oversee a team of 100 professionals, comprising Field Service Engineers, Onsite Engineers, and After-Sales Parts Service Sales specialists. This role requires a seasoned director with a proven track record in managing large after-sales service teams within the automation industry, possessing the ability to drive operational excellence, enhance customer satisfaction, and foster a culture of innovation and continuous improvement.

作为董事长的核心战略伙伴，战略总助将深度参与公司中长期战略规划、重点业务项目推进及组织运营管理工作，协助管理层推动战略落地、提升经营效率，并支持品牌在高速发展阶段实现规模化增长。 优先考虑拥有知名咨询公司（MBB、Big4 Consulting、Tier 1/Tier 2咨询机构）背景，并具备消费品、零售、运动品牌客户服务经验

The Customer Tech Director will oversee technical operations, ensuring seamless service delivery and optimal customer satisfaction in the industrial and manufacturing sectors. This permanent role requires a strategic with a strong background in engineering and manufacturing processes.

作为专利律师，您将负责国内及涉外专利申请、复审、无效及争议解决等全流程法律服务，并为客户提供专利布局与知识产权战略支持。该岗位面向具备电子或生化技术背景的人才，能够充分发挥技术与法律复合型专业优势，服务创新型企业及行业知名客户。

本职位需要具备丰富的IPO融资及投行经验，能够为客户提供专业的融资服务和解决方案，助力企业成功上市。

猎头顾问将在商业服务行业内，为银行与金融服务部门的客户提供专业招聘支持，帮助客户寻找最合适的人才。此职位需要优秀的沟通能力和对招聘流程的深入理解。

我们正在寻找一位经验丰富的大客户经理加入我们的销售团队。理想的候选人将负责管理和维护与关键客户的关系，特别是与长城汽车的合作关系。候选人应具备出色的沟通技巧、战略思维和客户服务意识。此外，有车机软件产品管理经验者优先考虑。