Customer Service jobs in China

In the position of Customer Service Coordinator you will process customer sales orders and internal sample orders. Respond to customers to meet their requirements to the extent possible, and ensure SAP data accurately reflects live order status for each customer, including compliance with internal finance and transportation requirements.

The After-Sales Service Director will lead the global after-sales service strategy for Solta Medical's aesthetic devices, ensuring exceptional post-purchase customer experiences. This role oversees technical support, warranty management, field service operations, and customer education programs

该岗位是高级战略顾问，运用深厚的行业洞察和战略思维，为企业提供量身定制的战略规划，助力企业把握市场机遇，实现持续增长。

1、制定公司公共关系工作策略，积极开展与政府、行业、媒体、协会等关系拓展、维护与合作；

2、解读政策，统筹公司参与政府部门有关资质、项目、荣誉的申请，协助公司提升在政府层面的认知及品牌形象，充分整合公司内部资源，获取政策优势；

As the Chief Operating Officer (COO), you will spearhead the strategic direction and operational excellence of our client's sea freight business across China. This role demands a visionary leadership capable of driving growth, optimising processes, and maintaining their competitive edge in logistics markets.

Drive and grow Lincoln Electric China's domestic and export sales revenue/profit by delivering premium products, solutions, and customer service. Lead a high-performing team to serve diverse client segments, including automotive, heavy industry, energy, and more‌.

We are seeking a highly skilled and experienced Senior Merchandiser to join. The ideal candidate will have extensive knowledge and experience in the fixtures industry, with a focus on large-scale fixtures for export. This role involves managing the entire process from bidding to final delivery, ensuring high-quality products and excellent customer service.

The Retail Training Assistant Manager will be responsible for designing and delivering impactful training programmes to enhance team performance and customer service within the retail sector. This role requires a focus on developing sales capabilities and ensuring training aligns with company objectives.

Responsible for China local CRM digitalization to drive business growth, digital engagement, and enhance Luxury Customer Experience. Managing and optimizing the CRM eco-system for client engagement and customer service, WeChat, WeCom, 3rd Party Platform & Retail to drive internal cross-functional teams and external partners to archive business goals.

The Head of Customer Service will oversee a team of 100 professionals, comprising Field Service Engineers, Onsite Engineers, and After-Sales Parts Service Sales specialists. This role requires a seasoned director with a proven track record in managing large after-sales service teams within the automation industry, possessing the ability to drive operational excellence, enhance customer satisfaction, and foster a culture of innovation and continuous improvement.

职位旨在通过提供卓越的客户服务和高效的会员管理，支持零售行业的客户忠诚度项目发展。该岗位需要您制定会员策略并监督其执行，以提升客户满意度和品牌影响力。

高净值销售将负责拓展和维护高净值客户，提供专业的资产管理服务，协助客户实现财富增长目标。此岗位需要具备扎实的金融知识以及优秀的客户关系管理能力。

我们的客户专注于跨境服务，自营干线资源丰富。

1. 负责制定和执行涂胶显影设备的销售战略，以实现业务增长和市场占有率的提升。
2. 管理销售团队，确保销售目标的达成，并提供卓越的客户服务。

Responsibility for all sales activities in China within the designated geographic area and for the development of profitable China sales and servicing operation for fluids and equipment. This individual serves as a lead metalworking fluids sales professional in the metalworking market with distributors, District Sales Managers, Service Engineers, and customers.

工作职责：

负责大数据分析咨询业务的售前客户需求沟通和理解，熟悉企业经营方式，深刻理解企业营销、销售、产研、财务、售后等至少两个以上领域，基于公司的大数据/AI产品和服务为客户定制解决方案

我们正在寻找一位经验丰富的大客户经理加入我们的销售团队。理想的候选人将负责管理和维护与关键客户的关系，特别是与长城汽车的合作关系。候选人应具备出色的沟通技巧、战略思维和客户服务意识。此外，有车机软件产品管理经验者优先考虑。

1. 负责光刻机设备售后服务的全面管理与优化。
2. 领导团队提升客户满意度，确保服务质量与效率。

招聘房地产咨询公司咨询业务销售经理，开发客户并提供专业咨询服务，要求5年以上相关经验，具备独立工作能力和良好英语水平者优先.