Customer Service jobs in China

We are seeking a dynamic and culturally engaged Education and Culture Officer to join a foreign embassy in Beijing.

This is a strategic role at the intersection of diplomacy, education, and cultural engagement-ideal for professionals who thrive in cross-cultural environments and are eager to make a meaningful impact.

The After-Sales Service Director will lead the global after-sales service strategy for Solta Medical's aesthetic devices, ensuring exceptional post-purchase customer experiences. This role oversees technical support, warranty management, field service operations, and customer education programs

As the Chief Operating Officer (COO), you will spearhead the strategic direction and operational excellence of our client's sea freight business across China. This role demands a visionary leadership capable of driving growth, optimising processes, and maintaining their competitive edge in logistics markets.

该岗位是高级战略顾问，运用深厚的行业洞察和战略思维，为企业提供量身定制的战略规划，助力企业把握市场机遇，实现持续增长。

1、制定公司公共关系工作策略，积极开展与政府、行业、媒体、协会等关系拓展、维护与合作；

2、解读政策，统筹公司参与政府部门有关资质、项目、荣誉的申请，协助公司提升在政府层面的认知及品牌形象，充分整合公司内部资源，获取政策优势；

期望人选3年左右工作经验，有Power BI使用经验优先

The Retail Training Assistant Manager will be responsible for designing and delivering impactful training programmes to enhance team performance and customer service within the retail sector. This role requires a focus on developing sales capabilities and ensuring training aligns with company objectives.

Our client is looking for a young potentially work as Demand Planning Specialist to support the development and execution of accurate demand forecasts to ensure optimal inventory levels and meet customer service goals.

Operation Excellence and process improvement

Team management including inspection, technical service, and customer service, and etc.

Responsible for China local CRM digitalization to drive business growth, digital engagement, and enhance Luxury Customer Experience. Managing and optimizing the CRM eco-system for client engagement and customer service, WeChat, WeCom, 3rd Party Platform & Retail to drive internal cross-functional teams and external partners to archive business goals.

We are seeking an experienced and strategic Chief Operating Officer (COO) to lead and optimize overall operations. The ideal candidate will drive growth, streamline processes, and enhance collaboration across sales, supply chain, customer service, and strategic partnerships. Reporting directly to the CEO (Founder), you will be pivotal in scaling our B2B channels, ensuring operational excellence, and delivering sustainable value to clients and stakeholders.

The Head of Customer Service will oversee a team of 100 professionals, comprising Field Service Engineers, Onsite Engineers, and After-Sales Parts Service Sales specialists. This role requires a seasoned director with a proven track record in managing large after-sales service teams within the automation industry, possessing the ability to drive operational excellence, enhance customer satisfaction, and foster a culture of innovation and continuous improvement.

工作职责：

负责大数据分析咨询业务的售前客户需求沟通和理解，熟悉企业经营方式，深刻理解企业营销、销售、产研、财务、售后等至少两个以上领域，基于公司的大数据/AI产品和服务为客户定制解决方案

我们正在寻找一位具有卓越产品管理和销售技能的产品经理，可以推动公司在科技类产品的上市与推出，并提供优质的客户服务

我们的客户专注于跨境服务，自营干线资源丰富。

Responsibility for all sales activities in China within the designated geographic area and for the development of profitable China sales and servicing operation for fluids and equipment. This individual serves as a lead metalworking fluids sales professional in the metalworking market with distributors, District Sales Managers, Service Engineers, and customers.

1. 负责制定和执行涂胶显影设备的销售战略，以实现业务增长和市场占有率的提升。
2. 管理销售团队，确保销售目标的达成，并提供卓越的客户服务。

这个职位需要一位在人力资源领域有专业知识的招聘顾问，他能够为客户提供高质量的招聘服务，并帮助他们找到合适的候选人。

我们正在寻找一位经验丰富的大客户经理加入我们的销售团队。理想的候选人将负责管理和维护与关键客户的关系，特别是与长城汽车的合作关系。候选人应具备出色的沟通技巧、战略思维和客户服务意识。此外，有车机软件产品管理经验者优先考虑。

稳定不卷的中等规模人力服务外企增设销售经理岗位，主要负责中资出海客户开发拓展维护以及一部分外企新客户开发。

要求英语好，洋气肯干，能够开发both外企和中资出海客户。

青睐具备人力资源服务客户资源的人选。