Customer Service jobs in China

We are seeking a skilled Customer Service Manager to lead and enhance customer service operations within the retail industry. This role is based in Shanghai and requires a proactive individual to ensure exceptional service delivery and customer satisfaction.

该职位负责关键客户的服务管理与技术支持，同时通过客户关系维护和业务拓展，提升公司在客户侧的市场份额。

The Sales Operation Manager role in the retail industry focuses on overseeing and improving sales operations to enhance efficiency and performance. Based in Shanghai, this position requires strong organisational skills and a strategic approach to drive operational success.

该岗位是高级战略顾问，运用深厚的行业洞察和战略思维，为企业提供量身定制的战略规划，助力企业把握市场机遇，实现持续增长。

1、制定公司公共关系工作策略，积极开展与政府、行业、媒体、协会等关系拓展、维护与合作；

2、解读政策，统筹公司参与政府部门有关资质、项目、荣誉的申请，协助公司提升在政府层面的认知及品牌形象，充分整合公司内部资源，获取政策优势；

• 我们正在寻找一位经验丰富的销售支持专员以支持我们日常行政事务、销售&市场活动支持、部门协调以及数据管理与报告，确保项目顺利进行和高效运作

作为售后负责人，您将全面负责零售行业售后服务的管理工作，确保客户问题得到及时、高效的解决。此职位需要具备领导能力和优秀的服务意识，致力于提升客户满意度。

We are seeking a Sales professional with expertise in the Industrial / Manufacturing industry to drive business development and foster strong client relationships. This role is based in Shanghai and requires a proactive approach to achieving sales targets and delivering exceptional customer service.

We are conducting a confidential search for an experienced Operations Director to lead and optimize all operational functions for a global organization's China operations. This role will oversee Production, Quality, EHS, Supply Chain, and Customer Service, ensuring alignment with global standards and driving continuous improvement.

The role of Global Consumer Experience Director in the Technology & Telecoms industry requires a professional to enhance the customer experience strategy for a global audience. The position is based in Shenzhen and focuses on creating innovative and efficient solutions for customer service excellence.

Drive and grow Lincoln Electric China's domestic and export sales revenue/profit by delivering premium products, solutions, and customer service. Lead a high-performing team to serve diverse client segments, including automotive, heavy industry, energy, and more‌.

混合键合工程师负责为半导体行业提供高质量的技术支持和客户服务。该职位要求候选人具备相关的技术背景以及良好的沟通能力，以确保满足客户需求。

该职位负责在专业服务行业中，管理和维护关键客户关系，有内部BD团队合作，推动业务增长。

您将与客户紧密合作，提供优质服务并解决相关问题。

The Head of Customer Service will oversee a team of 100 professionals, comprising Field Service Engineers, Onsite Engineers, and After-Sales Parts Service Sales specialists. This role requires a seasoned director with a proven track record in managing large after-sales service teams within the automation industry, possessing the ability to drive operational excellence, enhance customer satisfaction, and foster a culture of innovation and continuous improvement.

The Player Experience Manager will be responsible for ensuring a seamless and engaging experience for players, focusing on customer satisfaction and service quality. This role requires expertise in managing player interactions and improving processes within the technology and telecoms industry.

客户体验经理负责在零售行业内确保客户体验的质量和一致性。此职位需要的营销与代理部门工作，提供卓越的客户服务解决方案。

The China Supply Chain Head will oversee and optimise supply chain operations within the FMCG industry. This role operations function ensures the integration of all key business processes from supplier to customers, providing products, services and information that add value for customers and stakeholders.

我们正在寻找一位经验丰富的大客户经理加入我们的销售团队。理想的候选人将负责管理和维护与关键客户的关系，特别是与长城汽车的合作关系。候选人应具备出色的沟通技巧、战略思维和客户服务意识。此外，有车机软件产品管理经验者优先考虑。

Responsibility for all sales activities in China within the designated geographic area and for the development of profitable China sales and servicing operation for fluids and equipment. This individual serves as a lead metalworking fluids sales professional in the metalworking market with distributors, District Sales Managers, Service Engineers, and customers.

工作职责：

负责大数据分析咨询业务的售前客户需求沟通和理解，熟悉企业经营方式，深刻理解企业营销、销售、产研、财务、售后等至少两个以上领域，基于公司的大数据/AI产品和服务为客户定制解决方案