Save Job Back to Search Job Description Summary Similar Jobs Lead one of the strategic growth engines within the industrial automation sector Take full ownership of a high-impact business covering service operations About Our Client Our client is a global industrial technology provider with a strong installed equipment base serving customers across advanced manufacturing sectors. As part of its long-term growth strategy, the company is investing heavily in lifecycle services, digitalization, connected solutions, and recurring revenue business models to help customers improve operational efficiency, equipment reliability, and asset performance. Job Description Business Leadership & Growth Define and execute the China strategy for the service and digital solutions business. Drive profitable growth through maintenance services, service agreements, spare parts, software solutions, and subscription-based offerings. Identify market opportunities and develop commercial initiatives to expand customer penetration and increase revenue generation. Own business performance targets and deliver sustainable growth. Installed Base & Customer Lifecycle Management Develop strategies to maximize lifecycle value across a large installed equipment base. Utilize operational data, customer insights, and equipment performance information to identify cross-selling and upselling opportunities. Increase customer retention through proactive service offerings and long-term partnership development. Drive greater adoption of lifecycle services and digital solutions across existing customers. Service Operations & Operational Excellence Day-to-day service operations to ensure high-quality customer delivery. Improve productivity, operational effectiveness, response times, delivery performance, and customer satisfaction. Drive continuous improvement across service processes, engineering capabilities, tools, and field service effectiveness. Establish a customer-centric culture focused on operational excellence and business outcomes. Digital Solutions & Business Transformation Drive commercialization and market adoption of digital service offerings and software-enabled solutions. Develop value propositions built around remote monitoring, predictive maintenance, asset optimization, and data-driven services. Support the evolution of the business toward recurring revenue and subscription-based models. Collaborate with regional and global stakeholders to align growth initiatives and service innovations. Leadership & Team Development Build, coach, and develop a high-performing service and commercial organization. Foster a collaborative culture that emphasizes accountability, customer focus, and continuous improvement. Organizational development, talent management, and change initiatives. The Successful Applicant A successful Business Manager should have: Bachelor's degree or above, preferably in Engineering, Automation, Industrial Technology, Software, or related disciplines. 10+ years of experience within industrial automation, industrial equipment, digital solutions, or related technology sectors. 8+ years of leadership experience managing commercial, service, or operational organizations. Proven experience managing large industrial equipment installed bases and aftermarket service businesses. Strong P&L management capability and financial acumen. Experience in recurring revenue (ARR), service contract, software, subscription, or digital business models. Demonstrated success in stakeholder management, organizational leadership, and business transformation. Exposure to AI-enabled industrial applications or emerging digital technologies is advantageous. Fluent in both Mandarin and English. What's on Offer Opportunity to manage a strategically important growth business combining equipment services and digital transformation. Significant exposure to executive stakeholders and regional leadership teams. Full ownership of commercial growth, service performance, and business profitability. Platform to shape the future of industrial lifecycle services, predictive maintenance, and digital solution adoption in one of the world's important manufacturing markets. Attractive executive compensation package and long-term career development opportunities. Contact Ann Cai Quote job ref JN-092026-7105631 Phone number +862160268015 Job summary Function Sales Specialisation Sales Manager/Director/VP What is your area of specialisation? Industrial / Manufacturing Location Shanghai Contract type Permanent Consultant name Ann Cai Consultant phone +862160268015 Job Reference JN-092026-7105631
