Customer Service

Shanghai Permanent RMB153,000 - RMB224,400 per year View Job Description
该岗位负责客户订单处理及客户服务工作,确保订单准确、高效地完成交付。候选人将作为客户重要联络窗口,与供应链、物流、销售及财务团队协同解决客户问题。
  • 加入成熟共享服务或运营团队,接触端到端订单管理流程。
  • 工作内容涵盖客户服务、订单管理及跨部门协作,能够全面提升运营管理能力。

About Our Client

我们的客户是一家国际化企业,拥有完善的供应链和客户运营体系。公司持续优化客户体验及业务流程,为员工提供稳定的发展平台和国际化工作环境。

Job Description

  • 负责客户订单的接收、审核及处理;
  • 跟进订单执行进度并处理异常情况;
  • 解答客户关于订单及发货相关咨询;
  • 协调供应链、物流及财务团队解决问题;
  • 参与流程优化及运营改善项目。

The Successful Applicant

  • 3至6年 Order Management 或 OTC 相关经验;
  • 具备良好的客户服务意识;
  • 优秀的沟通协调能力;
  • 具备较强的数据分析及问题解决能力;
  • SAP 经验优先考虑

What's on Offer

  • 稳定的全职工作机会。
Contact
Moyi Wang
Quote job ref
JN-082026-7087992
Phone number
+8675536350539

Job summary

Function
Secretarial & Office Support
Specialisation
Customer Services
What is your area of specialisation?
Business Services
Location
Shanghai
Contract type
Permanent
Consultant name
Moyi Wang
Consultant phone
+8675536350539
Job Reference
JN-082026-7087992

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.