Customer Service jobs

该岗位负责客户订单处理及客户服务工作，确保订单准确、高效地完成交付。候选人将作为客户重要联络窗口，与供应链、物流、销售及财务团队协同解决客户问题。

该职位负责关键客户的服务管理与技术支持，同时通过客户关系维护和业务拓展，提升公司在客户侧的市场份额。

You will oversee import and export operations in China, ensuring customs compliance, timely clearance and efficient logistics processes. You will manage external logistics partners, work with a team and work closely with cross-functional stakeholders to support business operations.

寻找一位成熟稳健的客服管理人才，负责总部层面的复杂客诉处理、风险管控及客户体验优化工作。

该岗位需要兼具一线问题解决能力和体系建设思维，通过数据分析、服务培训及流程优化，持续提升整体客户服务水平。

该岗位是高级战略顾问，运用深厚的行业洞察和战略思维，为企业提供量身定制的战略规划，助力企业把握市场机遇，实现持续增长。

1、制定公司公共关系工作策略，积极开展与政府、行业、媒体、协会等关系拓展、维护与合作；

2、解读政策，统筹公司参与政府部门有关资质、项目、荣誉的申请，协助公司提升在政府层面的认知及品牌形象，充分整合公司内部资源，获取政策优势；

• 这是一个以客户运营和会员服务为核心的岗位，负责维护现有会员客户、跟进客户咨询，并协助客户完成报名、续费、再认证及相关服务购买。
• 您将通过电话、邮件及线上沟通，为客户提供业务咨询和持续跟进，支持客户完成从了解产品到报名学习的全过程。

建⽴并持续完善集团关务与贸易合规管理体系，推动进出口相关流程顺畅开展。结合物流部门的工作需求，协调关务事项，为业务运营提供清晰、及时的支持。

• 我们正在寻找一位经验丰富的销售支持专员以支持我们日常行政事务、销售&市场活动支持、部门协调以及数据管理与报告，确保项目顺利进行和高效运作

Reporting to the Operations Head, you will be responsible for processing and managing trade finance transactions, ensuring operational accuracy, regulatory compliance and a high standard of customer service.

This is a senior facilities management leadership role responsible for overseeing workplace operations, conference services, customer experience, and soft services delivery within a high-profile corporate environment. The position requires strong operational leadership, stakeholder management, and commercial awareness to ensure service quality, compliance, and continuous improvement across multiple service lines.

This role is responsible for managing overall station operations, including express logistics, ground delivery, and customer service performance.

You will drive operational efficiency, ensure service excellence, and lead teams to achieve business and quality objectives.

Drive and grow Lincoln Electric China's domestic and export sales revenue/profit by delivering premium products, solutions, and customer service. Lead a high-performing team to serve diverse client segments, including automotive, heavy industry, energy, and more‌.

负责高端科学相机及科研成像产品的市场开发与客户拓展，服务高校、科研院所及创新研发机构。

这是一个兼具技术深度与商业价值的岗位，适合希望深耕科研仪器赛道并向业务负责人方向发展的销售人才。

The Head of Customer Service will oversee a team of 100 professionals, comprising Field Service Engineers, Onsite Engineers, and After-Sales Parts Service Sales specialists. This role requires a seasoned director with a proven track record in managing large after-sales service teams within the automation industry, possessing the ability to drive operational excellence, enhance customer satisfaction, and foster a culture of innovation and continuous improvement.

我们正在寻找一位兼具商业敏锐度与团队领导力的上海总经理，全面负责上海办公室的经营管理与业绩达成。该职位将带领客户服务、业务拓展及交付团队，通过深化客户关系和拓展市场机会，实现可持续增长。

负责半导体设备客户现场服务团队及日常运营，确保设备安装、调试、验收、维护、故障响应和持续改善工作按照客户计划及内部标准执行。

This leadership role is responsible for driving the growth and profitability of an industrial service and digital solutions business in China, with accountability across commercial management, service operations, customer success, and business performance.

This role is responsible for driving sales growth, distributor management and customer development across the Food Service channel in East China. The successful candidate will expand market opportunities, strengthen customer partnerships and contribute valuable commercial insights to support business growth.

负责开拓企业客户并推动云服务、CDN、网络安全及综合IT解决方案的销售增长。您将与企业关键决策者建立长期合作关系，通过顾问式销售帮助客户解决实际业务挑战，实现客户成功与个人业绩的双赢。