Save Job Back to Search Job Description Summary Similar Jobs Famous international company Stable business platform with high-development potential About Our Client The client is an international company with business coverage to over 120 countries worldwide, with total sales revenues of 1 billion UAD globally. They has great reputation among the market and continually deliver the high-quality service to its customers. Job Description * Lead all client relationship management activities to ensure high customer satisfaction and retention* Plan and conduct Quarterly Business Reviews (QBR's) with Senior Stakeholders to review performance, identify growth opportunities, and align client priorities with company strategy* Develop and execute Account Plans targeting revenue growth, cross-selling and upselling opportunities within assigned accounts* Manage the roll out of new corporate programs and initiatives, ensuring flawless implementation, training and communication across multiple hotel properties* Oversell and ensure a minimum of 95th Percentile program compliance across Portfolio Accounts, working closely with Key Account Executives and Customer Service teams* Lead and coordinate efforts for New Hotel Openings (NHOPS), including project planning, stakeholder communication and on-boarding support* Identify and resolve risks or issues impacting client satisfaction or contract performance promptly and in a timely manner.* Collaborates cross-functionally with Supply Chain, Marketing and Operations teams to deliver seamless client service* Provide leadership and mentorship to junior team members across China* Provides concise and effective ongoing reporting analysis and metrics with respect to strategic, operational and Compliance activities* Work in collaboration with Business Development Manager on New Categories to create full service customer solutions to Increase sales and delivery to NHOPS* Collaborates across the business to launch new corporate initiatives and develop new strategies to increase Year on Year turnover across Corporate Accounts* Participates in project teams, communicates cross-functionally with Internal departments, performing other duties as assigned. Ensure collaboration with Global Corporate Accounts teams US & EMEA* Responsible for the construction and execution of efficient reporting structure focused on systems (Monday.com) and automations to deliver Transparent Project Management & reports to Corporate Accounts within aligned timeframe* Meet with Corporate Customers to build relationships, create compliance driven programs, ensuring that Business Units are meeting their needs and delivering value added programs to help achieve their business goals* This Position will require approximately 25% travel, primarily for Client Meetings, Industry Events, 1:1 Team Coaching, Sales Meetings and Quarterly Business Reviews The Successful Applicant * Minimum 15 years of Proven Successful Regional Sales Management Experience & Hotel Operational Experience* Bachelor or above degree, qualified with a relevant major in hotel management, Finance or International Business* Proven track record of successfully growing sales of consumables to Luxury hotels in China* Proven track record of acquiring and growing regional group account contracts in the Hospitality Sector for OSE, Textiles, Amenities or other similar consumable items* Regional and Global Connections at VP Level and above within the hospitality Industry* Prior experience in managing teams and large Strategic Accounts* Hotel Operational Experience* Fluent oral English and could report to foreigner boss What's on Offer Downtown location Attractive salary package international working atmosphere and global insight Contact Lusinda Fang Quote job ref JN-012026-6912541 Phone number +8621 6035 3522 Job summary Function Sales Specialisation Account Manager What is your area of specialisation? FMCG (Fast Moving Consumer Goods) Location Shenzhen Contract type Permanent Consultant name Lusinda Fang Consultant phone +8621 6035 3522 Job Reference JN-012026-6912541
