Human Resources Director I Luxury commercial platform

Hangzhou Permanent RMB500,000 - RMB700,000 per year View Job Description
We are seeking an experienced Human Resources Director to lead all aspects of HR for a flagship commercial project in Hangzhou. The successful candidate will drive organizational development, talent acquisition, culture, employee engagement, and stakeholder management while partnering closely with both business and corporate leadership teams.
  • Lead the HR agenda for a landmark luxury retail project
  • Join a premium consumer-facing organization with strong growth ambitions

About Our Client

Our client is a renowned premium commercial platform recognized for delivering exceptional customer experiences and operating some of the prestigious lifestyle destinations in China.

As the organization continues to expand its presence in key strategic markets, it is seeking a commercially minded Human Resources Director to support a significant project in Hangzhou and build a people organization aligned with premium service standards.

Job Description

  • Developing and executing the overall HR strategy to support business objectives and organizational growth.
  • Building and optimizing organizational structures, workforce planning, and talent succession frameworks.
  • Executive and critical talent acquisition initiatives across management and operational functions.
  • Establishing effective performance management, compensation, and talent development programs.
  • Driving employee engagement, culture-building, and organizational effectiveness initiatives.
  • Managing employee relations and ensuring compliance with labor regulations and company policies.
  • Representing the organization in government, industry association, and external stakeholder engagements.
  • Supporting VIP, government, and business reception activities while maintaining the company's professional image.
  • Partnering with senior leadership to drive strategic workforce planning and organizational capability development.

The Successful Applicant

  • Bachelor's degree or above, preferably in Human Resources, Business Administration, Psychology, or a related discipline.
  • A minimum of 8 years' HR experience, including at least 3 years in a Head of HR, HR Director, or equivalent leadership role.
  • Proven experience within luxury retail, premium department stores, shopping malls, luxury brands, hospitality, or other customer-centric service industries.
  • Strong track record in organizational design, talent acquisition, succession planning, and team development.
  • Experience supporting large-scale project openings, retail expansion, or business transformation initiatives.
  • Excellent stakeholder management capabilities and executive presence.
  • Fluency in both Mandarin and English, with the ability to conduct presentations, negotiations, and business meetings in English.
  • Strong government relations, public affairs, or executive hospitality exposure is highly preferred.
  • A professional, polished, and service-oriented leadership style aligned with premium brand environments.

What's on Offer

  • Opportunity to join one of China's prestigious premium retail platforms.
  • High visibility role with direct exposure to senior leadership and key business decisions.
  • Lead the people agenda for a flagship project with significant market impact.
  • Competitive compensation package aligned with talent.
  • Long-term career development opportunities within a rapidly expanding organization.
  • International working environment with exposure to luxury brands and senior external stakeholders.
Contact
Erin Tong
Quote job ref
JN-112026-7140090
Phone number
+861061687505

Job summary

Function
Human Resources
Specialisation
HR Director
What is your area of specialisation?
Leisure, Travel & Tourism
Location
Hangzhou
Contract type
Permanent
Consultant name
Erin Tong
Consultant phone
+861061687505
Job Reference
JN-112026-7140090

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.