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制定年度CRM策略和预算
Managing the entire customer relationship management (CRM) strategy, programs, and operations. You will work closely with cross-functional teams to develop, implement, and optimize CRM strategies that drive customer satisfaction, loyalty, and revenue growth.
The role of CRM Manager in the FMCG industry involves overseeing customer relationship strategies and loyalty programmes to enhance customer engagement and retention. The position requires a strategic thinker with strong marketing expertise and a focus on delivering measurable results.
Lead customer relationship management and private domain operations in China. This role is pivotal in building an integrated CRM ecosystem to enhance customer engagement, retention, and revenue growth, with a strong focus on WeChat-centric strategies
The Head of CRM & Media will lead the strategic planning and execution of customer relationship management and media initiatives, ensuring alignment with the organisation's retail objectives. This role requires a forward-thinking individual with expertise in marketing and agency operations.
As Private Client Director for China, you will own the strategy and execution for high-net-worth and ultra-high-net-worth clients across Mainland China. You will drive P&L, cultivate elite relationships, and elevate ultra-premium brands through bespoke experiences and digital innovation.
We are seeking an IT Digital Project Manager specialising in CRM to join the technology department in the FMCG industry.
The Digital Product Manager will lead the development and optimisation of digital solutions to enhance customer experience and drive business growth in the retail industry. Based in Shanghai - Jingan, this role requires strong expertise in managing digital products within the technology space.
Join our Greater China team as a Client Engagement Specialist. This role supports pre-sales activities by streamlining CRM workflows and enabling seamless handovers to delivery teams.
职位描述 1. 制定公司信息化战略与系统发展路线，确保IT能力支持业务成长与组织变革。 2. 统筹核心系统（ERP/MES/CRM等）规划与项目管理，推动流程在线化与标准化。
This role is designed to drive commercial excellence by improving sales effectiveness, customer experience, and business performance through data-driven strategies and digital tools. It also supports strategic decision-making and leads initiatives in CRM, dashboard implementation, and sales force enablement across the country.
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