Office Manager - Multinational Financial Services Institution

Responsible for all administrative matters within the office that touch the operation and day‑to‑day activities.

Ensure that all operational contracts are administered in line with their terms and conditions, and that the roles and responsibilities under the contracts are upheld.

Establish standard operating procedures for the office in line with head office policies.

Ensure that all operational procedures are up to date to meet requirements and support sustainable operations.

Act as the point of contact with the landlord, utility companies, building management, and any government departments or personnel for all operational matters.

Ensure that all operational invoices are reviewed and processed to management/finance in accordance with the payment terms of the contract.

Assist the Head of Operations with budget control and forecasting.

Draft and submit weekly and monthly operational reports to the Head of Operations as required, including action trackers, procurement logs, risk items, management actions needed, and budget tracking.

Ensure stock levels for all office supplies and catering needs are maintained.

Ensure that all visitor logs and sign‑in/out procedures are maintained for safety and record‑keeping purposes.

Ensure confidential documentation is stored securely and filed in an organized and structured manner.

Assist in planning any events that may take place in the office or at an external venue.

Oversee vendor performance to ensure delivery timelines, deliverables, and quality of work meet requirements.

Assist with visitor bookings, meeting room calendar alignment, and desk/office allocations.

When the Guest Relations lead is absent, undertake all requirements associated with VIP Guest Services as the delegate.

Support Regional HR Leads with local tasks related to new employee on-boarding as needed.