Office Manager - Multinational Financial Services Institution

Shanghai Permanent View Job Description
This role oversees all office operations and administration, acting as the central coordination point for facilities, vendors, reporting, budgeting support, and daily business needs while ensuring smooth, efficient, and secure office functioning. It also provides cross‑functional support to HR, guest services, and operations to maintain high‑standard service delivery and workplace experience.
  • Multinational Financial Services Institution, MNC culture and environment.
  • Competitive salary and benefits.

About Our Client

Our client is a multinational financial services institution.

Job Description

Responsible for all administrative matters within the office that touch the operation and day‑to‑day activities.

Ensure that all operational contracts are administered in line with their terms and conditions, and that the roles and responsibilities under the contracts are upheld.

Establish standard operating procedures for the office in line with head office policies.

Ensure that all operational procedures are up to date to meet requirements and support sustainable operations.

Act as the point of contact with the landlord, utility companies, building management, and any government departments or personnel for all operational matters.

Ensure that all operational invoices are reviewed and processed to management/finance in accordance with the payment terms of the contract.

Assist the Head of Operations with budget control and forecasting.

Draft and submit weekly and monthly operational reports to the Head of Operations as required, including action trackers, procurement logs, risk items, management actions needed, and budget tracking.

Ensure stock levels for all office supplies and catering needs are maintained.

Ensure that all visitor logs and sign‑in/out procedures are maintained for safety and record‑keeping purposes.

Ensure confidential documentation is stored securely and filed in an organized and structured manner.

Assist in planning any events that may take place in the office or at an external venue.

Oversee vendor performance to ensure delivery timelines, deliverables, and quality of work meet requirements.

Assist with visitor bookings, meeting room calendar alignment, and desk/office allocations.

When the Guest Relations lead is absent, undertake all requirements associated with VIP Guest Services as the delegate.

Support Regional HR Leads with local tasks related to new employee on-boarding as needed.

The Successful Applicant

Bachelor's degree preferred or equivalent experience.

Ability to be discreet and handle confidential, sensitive information.

Strong sense of professionalism and work ethic.

Excellent time management skills and the ability to prioritize work.

Must work independently and work well under pressure.

Attention to detail and problem-solving skills.

Strong organizational skills with the ability to multi-task.

Must be motivated, self-directed and proactive.

Ability to work in a fast-paced environment.

Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).

Excellent written and verbal communication skills.

What's on Offer

Competitive salary and benefits.

Multinational culture and environment.

Contact
Joyce Gao
Quote job ref
JN-032026-6969417
Phone number
+86 10 6168 7557

Job summary

Function
Secretarial & Office Support
Specialisation
Personal Assistant
What is your area of specialisation?
Financial Services
Location
Shanghai
Contract type
Permanent
Consultant name
Joyce Gao
Consultant phone
+86 10 6168 7557
Job Reference
JN-032026-6969417

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.