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In this role, you will be responsible for monitoring and auditing customer happiness representatives calls, emails, and chats to ensure the high level of Quality and expectations.
This position will contribute to the growing success by strengthening digital marketing communication and driving brand interest & engagement.
1. Define and execute the positioning and promotion activities planning2. Develop content and (digital) tools & platforms3. Drive improvement and conversion through trends and performance analyses
Drive the marketing and communication strategy for global skincare, makeup and promotional programs to meet the unique needs of Chinese consumers. Responsible for future planning, conceptualization, development and implementation of China-specific collections and new product launches.
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