Senior CRM Manager--Fashion

上海 全职 RMB700,000 - RMB950,000 年薪 查看职位描述
Managing the entire customer relationship management (CRM) strategy, programs, and operations. You will work closely with cross-functional teams to develop, implement, and optimize CRM strategies that drive customer satisfaction, loyalty, and revenue growth.
  • MNC
  • Fashion Brand

关于我们的客户

Fashion Brand

职责描述

  • Develop and execute the CRM strategy, aligning with business objectives and market trends.
  • Design and implement CRM programs, including customer segmentation, targeting, and retention strategies.
  • Manage the CRM system and database, ensuring data quality, accuracy, and security.
  • Analyze customer data to identify opportunities for improvement and personalize customer experiences.
  • Collaborate with marketing, sales, and product teams to align CRM efforts with overall business goals.
  • Monitor and report on CRM performance metrics, identifying trends and areas for optimization.
  • Provide strategic guidance and leadership to the CRM team, fostering a culture of continuous improvement.



理想的求职者

  • 8+ years of CRM management experience in a relevant industry.
  • Proficient in English, both written and verbal.
  • Strong analytical and strategic thinking skills, with the ability to interpret data and make informed decisions.
  • Experience managing CRM systems and databases, including data integrity and security.
  • Excellent leadership and team management skills, able to motivate and develop team members.
  • Strong interpersonal skills, able to collaborate effectively with cross-functional teams.

薪酬待遇

  • Competitive compensation package.
  • Opportunities for growth and development.
  • A dynamic and inclusive work environment.
联系
Mark Wu
职位编号
JN-052024-6420367
联系电话
+86 21 6035 3448

职位概要

职位类别
市场营销
子类别
客户关系管理 (CRM)
行业
零售
地区
上海
工作类型
全职
顾问名字
Mark Wu
顾问电话号码
+86 21 6035 3448
职位编号
JN-052024-6420367

米高蒲志集团的多元与包容文化

在米高蒲志,我们不仅接受差异,更为之感到自豪。我们鼓励来自不同背景的求职者申请这个职位,并致力于建设包容、多样的工作场所,让所有员工都能绽放自我,成就精彩人生。如果您在招聘过程中需要任何支持或合理的调整,请告知我们