保存工作 返回搜索结果 职责描述 职位概要 类似职位 To drive the growth and day-to-day excellence of our digital business To elevate a premium retail business brand positioning and digital footprint 关于我们的客户 A globally recognized premium lifestyle brand known for its iconic products, strong heritage, and commitment to quality craftsmanship, serving consumers through wholesale, retail, and digital channels worldwide. 职责描述 E-Commerce Business Management Drive sustainable growth of the e-commerce business across owned and partner platforms. Develop and execute digital commerce strategies aligned with business objectives. Monitor sales performance, customer metrics, and operational KPIs to identify growth opportunities. Balance premium brand positioning with commercial targets and profitability goals. Brand & Customer Experience Excellence Ensure consistent delivery of a premium customer experience across all digital touchpoints. Collaborate closely with cross-functional teams to maintain high standards of brand presentation and storytelling. Champio*n continuous improvement in customer service processes and customer satisfaction metrics. Review customer feedback and data to identify and implement enhancements. Digital Operations & Execution Elevate operational excellence across key areas including: Customer Service Livestream Operations Visual Merchandising & Content Campaign Execution Site Experience & Conversion Optimization Establish and maintain bes*t practices, processes, and quality standards. Ensure flawless execution of online campaigns, promotions, and product launches. Cross-Functional Collaboration Partner with Marketing, Merchandising, Supply Chain, Retail, and External Partners to deliver business objectives. Coordinate stakeholders to ensure alignment on priorities, timelines, and execution. Support change management initiatives and continuously improve ways of working. Team Leadership & Development Provide lea*dership, coaching, and direction to internal and external teams. Foster a culture of ownership, agility, accountability, and collaboration. Encourage innovation while maintaining a strong execution focus. 理想的求职者 Qualifications Bachelor's degree or above in Business, Marketing, E-Commerce, or a related field. Significant experience in e-commerce, digital commerce, DTC, or online business management. Experience working with premium, affordable luxury or aspirational brands is highly preferred. Strong understanding of digital commerce ecosystems, customer journeys, and online operations. Proven track record of delivering commercial growth while maintaining brand excellence. Excellent analytical, project management, and stakeholder management skills. Desired Competencies Can-do attitude with a strong sense of ownership. Comfortable operating in ambiguous and rapidly changing environments. Flexible and adaptable to shifting priorities. Detail-oriented with a passion for operational excellence. Strong problem-solving and decision-making capabilities. Commercially savvy while maintaining a customer-centric mindset. Excellent communication and collaboration skills. Hands-on, proactive, and execution-focused. What Success Looks Like Consistent growth across e-commerce channels. Elevated customer experience and service standards. Bes*t-in-class operational execution. Strong collaboration across functions. Seamless balance between premium brand positioning and commercial performance. 薪酬待遇 If you are ready to take on this challenging and rewarding opportunity, we encourage you to apply. 联系 Samantha Li 职位编号 JN-082026-7090454 联系电话 +8621 6026 8141 职位概要 职位类别 数字营销与电子商务 子类别 电子商务 行业 零售 地区 上海 工作类型 全职 顾问名字 Samantha Li 顾问电话号码 +8621 6026 8141 职位编号 JN-082026-7090454
