General Manager: Lab Operation - Global TIC Company

Shanghai Permanent View Job Description
This role is a global management position that oversees and scales a multi-site laboratory network across regions, combining operations, quality, and strategy at a 1-tier level.It uniquely blends deep technical authority with business ownership, requiring to drive both laboratory excellence and commercial growth in close partnership with BD teams.
  • This is a opportunity to step into a global management role
  • A strong balance between deep technical management and commercial impact

About Our Client

This organisation is the household goods and toys quality specialist, the first global alliance of safety and quality management specialists. It is one of the only specialists in quality management solutions addressing and anticipating issues from the industry's perspective with a deeper technical approach powered by technologically-enriched. With 1,500 factories visited each year, API's cross-fertilized services create customized quality management solutions with managed costs.

Job Description

1. Global Laboratory Management

· Work and integrate multi-site laboratories across Asia and global regions

· Build a scalable global lab network model:China, Southeast Asia, Europe / North America

· Ensure full alignment on: Quality standards, Operating models, technical capabilities

2. Laboratory Operations & Technical Authority

· Oversee laboratory operations across: Consumer product testing, Chemical & restricted substances testing, Electrical / electronic / safety testing

· Act as final technical escalation point

· Ensure: Accuracy of testing results, technical credibility and authority

3. Global Quality & Compliance

· Own and standardize ISO 17025 multi-site system

· Ensure compliance with: EU / US / China regulations

· Work: Accreditation strategy, Lab audit & certification

4. Business Ownership & Commercial Impact

· Take ownership of global lab business performance

· Partner with BD / Sales on: Key account strategy, Solution selling, Global RFQ

· Drive: New service lines, Revenue growth

5. Lab Setup & Capability Building

· Work: New lab setup globally

· Build new capabilities: Chemical testing, Emerging regulatory areas, High-value certification services

6. Cross-Region Management

· Manage global/regional teams across: China / SEA / US / EU

· Work in a fully international environment with global stakeholders

7. Organization & Talent Development

· Build strong lab management pipeline

· Upgrade technical and management capabilities

· Manage 100-300+ people organization

The Successful Applicant

A successful Global Lab GM should have:

1. Education: Bachelor or above in: Chemistry / Electronics / Materials / Engineering

2. 15-20+ years' experience in: Testing / Certification / Laboratory; prefer from 1-tier TIC companies (SGS / Intertek / BV / TÜV / UL…)

3. Experience in Asia regional team management(APAC Head / multi-country); Lab setup; Technical and operation management

4. Deep knowledge of: ISO 17025, Lab accreditation systems, Consumer products / electronics / chemical testing

5. Experience working with: Sales / BD teams

6. Fluent English (must-have)

What's on Offer

  • Salary negotiable
  • An international and forward-thinking company culture.
  • Career growth opportunities within a global organisation based in Shanghai.
Contact
Yiping Yan
Quote job ref
JN-052026-7015951
Phone number
+862160268057

Job summary

Function
Engineering & Manufacturing
Specialisation
General Management
What is your area of specialisation?
FMCG (Fast Moving Consumer Goods)
Location
Shanghai
Contract type
Permanent
Consultant name
Yiping Yan
Consultant phone
+862160268057
Job Reference
JN-052026-7015951

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.