CRM Specialist --- Luxury Brand

上海 全职 查看职位描述
Support CRM operations, customer data management, reporting, and clienteling activities. Partner with retail teams and stakeholders to deliver CRM projects and business insights.
  • Join a luxury brand and elevate customer experiences.
  • Develop your CRM expertise through data-driven insights.

关于我们的客户

Our client is an iconic luxury brand known for its exceptional craftsmanship, heritage, and timeless elegance. With a strong presence across international markets, the brand continues to set the standard for excellence in luxury lifestyle and fashion.

职责描述

  • Support day-to-day CRM operations across CRM data, reporting and clienteling activities, ensuring accurate and timely execution.
  • Handle routine CRM data processing, consolidation and reporting, with the ability to understand key metrics, analysis logic and business implications.
  • Support the execution of clienteling initiatives and CRM tools, including coordination with retail teams and relevant stakeholders, ensuring clear information flow and timely follow-up.
  • Independently manage selected project deliverables, including assets, content, translation and communication.
  • Respond to ad hoc CRM requests, quickly understanding business needs and translating them into effective execution.
  • Work closely with the CRM team on other operational and project-based activities as required.

理想的求职者

  • Previous experience in CRM or a related field; luxury, fashion or retail experience is a plus.
  • Hands-on experience with CRM data processing and reporting is required. Strong Excel and data-handling skills; comfortable working with routine datasets and reports.
  • Good understanding of CRM fundamentals and customer/client data, with the ability to connect data and execution with business objectives.
  • Strong learning agility, with the ability to quickly understand new CRM tools, processes and methodologies and apply them independently.
  • Detail-oriented, well-organized and able to manage multiple tasks and priorities in a fast-paced environment.
  • Proactive and responsible, with strong communication and stakeholder coordination skills.
  • Good command of written and spoken English, with the confidence to communicate directly with regional/global teams.

薪酬待遇

  • Opportunity to work with a luxury brand and gain hands-on CRM experience.
  • Collaborate with regional and global teams in an international environment.
  • Develop expertise in CRM operations, data reporting, and stakeholder management.
联系
Yan Tian
职位编号
JN-082026-7086901
联系电话
+86 2160268068

职位概要

职位类别
市场营销
子类别
客户关系管理 (CRM)
行业
零售
地区
上海
工作类型
全职
顾问名字
Yan Tian
顾问电话号码
+86 2160268068
职位编号
JN-082026-7086901

米高蒲志集团的多元与包容文化

在米高蒲志,我们不仅接受差异,更为之感到自豪。我们鼓励来自不同背景的求职者申请这个职位,并致力于建设包容、多样的工作场所,让所有员工都能绽放自我,成就精彩人生。如果您在招聘过程中需要任何支持或合理的调整,请告知我们