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Managing the entire customer relationship management (CRM) strategy, programs, and operations. You will work closely with cross-functional teams to develop, implement, and optimize CRM strategies that drive customer satisfaction, loyalty, and revenue growth.
制定年度CRM策略和预算
CRM区域交付总负责技术部门的日常管理和客户关系管理解决方案的交付工作,确保项目按时交付并满足客户需求。该职位需要候选人具备技术行业的专业知识以及卓越的项目管理能力。
The Digital Product Manager will lead the development and optimisation of digital solutions to enhance customer experience and drive business growth in the retail industry. Based in Shanghai - Jingan, this role requires strong expertise in managing digital products within the technology space.
The Director Client Insights & Communications will lead the development and execution of strategies to enhance client understanding and communication effectiveness within the luxury industry. This role requires a strategic thinker with expertise in marketing and agency operations to drive impactful insights and campaigns.
该职位需要一位能够领导市场营销战略和执行的首席市场官(CMO),以推动公司在零售行业的品牌影响力和市场占有率。您将负责营销团队的管理,并与其他部门协作以实现公司的业务目标。
客服客诉经理将在零售行业的客户服务部门负责处理客户投诉,确保客户的满意度和服务质量。此职位需要优秀的沟通能力和解决问题的能力。
该岗位隶属于 IT 团队,负责整体协调和推动多个企业级 IT 项目,尤其涵盖 ERP、SAP 与 CRM 系统相关工作。作为核心项目管理角色,将在公司系统独立化与平台演进过程中发挥关键作用,确保项目按计划、高质量交付。
Own the commercial success of a fast-growing D2C(website) business, cover pricing, product strategy, and growth initiatives with full P&L responsibility.
This role is responsible for the overall e-commerce strategy and P&L, driving channel integration and sustainable business growth across major online platforms and distributor networks.It focuses on building a seamless O2O ecosystem, leveraging data, digital marketing, and cross-functional collaboration to optimize customer experience and commercial performance.
The Ecommerce Manager will oversee the digital strategy and operations for a retail business, ensuring seamless online customer experiences and effective sales growth. This role requires expertise in ecommerce platforms, digital marketing.
Lead the company's overseas 2C online business from 0 to 1, covering DTC website, Amazon, overseas marketplaces, sales growth, marketing conversion and customer acquisition, with direct ownership of overseas online revenue, GMV and growth results.
You will lead the full growth engine of a global cross‑border fashion brand-owning strategy, paid acquisition, creative, attribution, and team development end‑to‑end.This is a true "first chair" role where your growth methodology will directly shape how the brand scales worldwide.
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