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Lead customer relationship management and private domain operations in China. This role is pivotal in building an integrated CRM ecosystem to enhance customer engagement, retention, and revenue growth, with a strong focus on WeChat-centric strategies
The Head of CRM & Media will lead the strategic planning and execution of customer relationship management and media initiatives, ensuring alignment with the organisation's retail objectives. This role requires a forward-thinking individual with expertise in marketing and agency operations.
The role of CRM Manager in the FMCG industry involves overseeing customer relationship strategies and loyalty programmes to enhance customer engagement and retention. The position requires a strategic thinker with strong marketing expertise and a focus on delivering measurable results.
Managing the entire customer relationship management (CRM) strategy, programs, and operations. You will work closely with cross-functional teams to develop, implement, and optimize CRM strategies that drive customer satisfaction, loyalty, and revenue growth.
制定年度CRM策略和预算
This position is responsible for global purchasing controlling, budgeting and planning activities. By consolidating and analyzing procurement data from different regions, the role supports global cost reduction targets and mid- to long-term purchasing strategies.
A key commercial position and responsible for establishing and driving growth of eCommerce business in China.The role is expected to deliver end to end activation plans such that ensure company consistently delivers its sales, profit, market share, and customer ranking goals.
The Senior Manager, E-commerce Operation will oversee and optimise digital operations within the retail industry, ensuring seamless online customer experiences. This role is based in Shanghai and requires expertise in e-commerce strategies and operational excellence.
The role will be responsible for the effective implementation of the retail strategy in terms of financial, operational, and people management objectives by overseeing sales targets, maintaining customer service levels, and driving employee engagement across Greater China. Ensures operational excellence across all stores and oversees the local training & development plan to deliver the good experience.
The Automotive Electronics BU Head leads the end‑to‑end strategy, P&L, and execution of the automotive electronics business, covering product roadmap, engineering, sales, and operations.The role drives growth and transformation by aligning advanced electronics and system solutions with OEM customer needs and long‑term industry trends such as electrification, ADAS, and software‑defined vehicles.
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