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Managing the entire customer relationship management (CRM) strategy, programs, and operations. You will work closely with cross-functional teams to develop, implement, and optimize CRM strategies that drive customer satisfaction, loyalty, and revenue growth.
Overall CRM scope and help business growth
Implementing and managing the CRM platform, programs and communication to drive customer acquisition, retention and enhancing customer experience and engagement in China.
CRM全渠道运营岗位:对接(零售,电商)渠道的人群及会员运营,会员忠诚度管理,销售导购工具的运营
制定年度CRM策略和预算
对接高端化妆品牌渠道,了解品牌全年产品计划、营销计划,在大的营销节点,做营销策划等活动。
我们的客户正在招聘一位会员运营高级经理
Setting strategic and tactical vision for CRM
负责公司全渠道的用户运营,包括 电商平台用户和私域用户的运营
在公司发展战略及方向指导下,结合用户行为价值分析,划分用户分群并拟订不同分群的运营策略;
-智能化店铺场景策划经验;-用户研究/用户运营经验;
1.负责微信生态私域流量项目的整体策略把控,对私域流量项目的整体GMV负责;2.负责私域流量业务模块的搭建、运营、销售管理工作,包括运营团队管理、营销活动管理
客户关系维护,内外部业务联系协调。