保存工作 返回搜索结果 职责描述 职位概要 类似职位 International platform, strong exposure Hands-on ITIL transformation experience 关于我们的客户 A reputational international financial institution with strong global presence, known for its highly standardized IT environment and focus on digital transformation and operational excellence. Currently looking for an ITSM, who will work closely with IT operations teams to enhance processes, improve service quality, and ensure effective system handover and governance. 职责描述 Support end-to-end change management process and CR assessment Track and monitor production change requests and their implementation Maintain and ensure accuracy of CMDB data and relationships Prepare service performance reports and analyze service quality trends Support continuous improvement of IT service operations processes Track and support application-level operations handover progress 理想的求职者 2+ years experience in ITIL implementation or service management Hands-on experience in change management and CMDB maintenance Strong exposure to IT service operations and governance processes Experience in process optimization or automation initiatives preferred Solid technical foundation with project or operations background Good English skills for documentation and stakeholder communication 薪酬待遇 Exposure to global IT environment End-to-end ITIL process experience Work with senior stakeholders directly Strong learning in service transformation 联系 Hao Zheng 职位编号 JN-062026-7033374 联系电话 +86 10 5969 0622 职位概要 职位类别 科技 子类别 IT管理 行业 金融服务 地区 北京市 工作类型 灵活 顾问名字 Hao Zheng 顾问电话号码 +86 10 5969 0622 职位编号 JN-062026-7033374
