Customer Tech Support Director

北京市 全职 RMB540,000 - RMB800,000 年薪 查看职位描述
The Customer Tech Director will oversee technical operations, ensuring seamless service delivery and optimal customer satisfaction in the industrial and manufacturing sectors. This permanent role requires a strategic with a strong background in engineering and manufacturing processes.
  • Global company in agricultural equipment
  • Customer issue resolution

关于我们的客户

This organisation is a well-established player in the industrial and manufacturing industry, known for its to delivering high-quality solutions. It operates at a significant scale and is dedicated to offering innovative products and services to its clients globally.

职责描述

  • Develop and implement strategies to enhance customer technical operations.
  • Establish and monitor key performance metrics to measure the effectiveness of services.
  • Ensure compliance with industry standards and practices in technical processes.
  • Drive continuous improvement initiatives to optimise service delivery and customer experience.
  • Act as the primary point of contact for escalated technical issues, providing expert guidance and resolution.
  • Contribute to the development of training programmes to upskill the technical team.

理想的求职者

A successful Customer Tech Director should have:

  • A strong background in engineering and manufacturing, ideally within the industrial sector.
  • Proven skills to manage and motivate a technical team effectively.
  • Excellent problem-solving abilities to address complex technical.
  • Experience in implementing performance metrics and driving process improvements.
  • Strong communication skills to liaise with internal teams and external clients.
  • A customer-focused mindset with a to delivering high-quality service.

薪酬待遇

  • salary ranging from CNY 540,000 to CNY 700,000 annually.
  • Opportunities to shape a technical team in the industrial and manufacturing industry.



If you are passionate about engineering and manufacturing and are ready to take on a role, we encourage you to apply for the Customer Tech Director position today

联系
Giotto Li
职位编号
JN-052026-7025796
联系电话
+86 755 36350505

职位概要

职位类别
工程与制造
子类别
品质、技术
行业
工业/制造
地区
北京市
工作类型
全职
顾问名字
Giotto Li
顾问电话号码
+86 755 36350505
职位编号
JN-052026-7025796

米高蒲志集团的多元与包容文化

在米高蒲志,我们不仅接受差异,更为之感到自豪。我们鼓励来自不同背景的求职者申请这个职位,并致力于建设包容、多样的工作场所,让所有员工都能绽放自我,成就精彩人生。如果您在招聘过程中需要任何支持或合理的调整,请告知我们