Save Job Back to Search Job Description Summary Similar Jobs Global company in agricultural equipment Customer issue resolution About Our Client This organisation is a well-established player in the industrial and manufacturing industry, known for its to delivering high-quality solutions. It operates at a significant scale and is dedicated to offering innovative products and services to its clients globally. Job Description Develop and implement strategies to enhance customer technical operations. Establish and monitor key performance metrics to measure the effectiveness of services. Ensure compliance with industry standards and practices in technical processes. Drive continuous improvement initiatives to optimise service delivery and customer experience. Act as the primary point of contact for escalated technical issues, providing expert guidance and resolution. Contribute to the development of training programmes to upskill the technical team. The Successful Applicant A successful Customer Tech Director should have: A strong background in engineering and manufacturing, ideally within the industrial sector. Proven skills to manage and motivate a technical team effectively. Excellent problem-solving abilities to address complex technical. Experience in implementing performance metrics and driving process improvements. Strong communication skills to liaise with internal teams and external clients. A customer-focused mindset with a to delivering high-quality service. What's on Offer salary ranging from CNY 540,000 to CNY 700,000 annually. Opportunities to shape a technical team in the industrial and manufacturing industry. If you are passionate about engineering and manufacturing and are ready to take on a role, we encourage you to apply for the Customer Tech Director position today Contact Giotto Li Quote job ref JN-052026-7025796 Phone number +86 755 36350505 Job summary Function Engineering & Manufacturing Specialisation Quality, Technical What is your area of specialisation? Industrial / Manufacturing Location Beijing Contract type Permanent Consultant name Giotto Li Consultant phone +86 755 36350505 Job Reference JN-052026-7025796
