保存工作 返回搜索结果 职责描述 职位概要 类似职位 good business good working environment 关于我们的客户 An organisation within the FMCG industry. 职责描述 Manage and lead the customer service team to achieve operational goals. Ensure customer inquiries and complaints are handled promptly and effectively. Monitor and improve customer service processes to enhance efficiency. Collaborate with internal departments such as Accounting & Finance to resolve issues. Prepare and analyse reports to track team performance and customer satisfaction metrics. Provide training and development opportunities for team members. Maintain compliance with company policies and industry regulations. Identify areas for improvement and implement solutions to enhance the customer experience. 理想的求职者 A successful Assistant Manager - Customer Service Team Lead should have: Experience in the FMCG industry or a similar sector. Strong leadership and team management skills. Knowledge of customer service principles and practices. Ability to analyse data and generate actionable insights. Proficiency in working with Accounting & Finance teams. Excellent communication and problem-solving abilities. A proactive approach to identifying and resolving issues. 薪酬待遇 Competitive salary ranging from CNY 302400 to CNY 443520. Permanent position within the FMCG industry. If this role aligns with your skills and career goals, we encourage you to apply. 联系 Charlotte Wu 职位编号 JN-082026-7083636 联系电话 +862160268049 职位概要 职位类别 财务与会计 子类别 信贷分析 行业 快速消费品(FMCG) 地区 中国 工作类型 全职 顾问名字 Charlotte Wu 顾问电话号码 +862160268049 职位编号 JN-082026-7083636
