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The Head of Customer Service will oversee a team of 100 professionals, comprising Field Service Engineers, Onsite Engineers, and After-Sales Parts Service Sales specialists. This role requires a seasoned director with a proven track record in managing large after-sales service teams within the automation industry, possessing the ability to drive operational excellence, enhance customer satisfaction, and foster a culture of innovation and continuous improvement.
Overall responsible for the establishment and management of the company's after-sales service, channel service network, and backend operation system. Build an efficient and scalable service network integrating self-operated and channel partners, enhance customer satisfaction, and transform service from a cost center into a value center.
The Shipping Engineering Service and Equipment General Manager will play a pivotal role in overseeing various aspects of our business operations. This includes providing engineering and maintenance services, spare parts assistance, and safety services such as fire fighting, life-saving, and rescue. The successful candidate will lead key functions, including commercial sales, supply chain, logistics, engineering, and technical services.
该岗位负责管理区域客户组合，通过维护现有客户及开发新客户推动业务持续增长。候选人将管理超过100家中型及长尾客户，通过高效的客户覆盖和业务拓展策略提升市场渗透率及销售业绩。
作为售后销售专员，您将在上海负责技术与电信行业的售后销售工作。您将致力于维护现有客户关系并开拓新的业务机会。
MCU产品营销（汽车）职位主要负责制定和实施市场策略，推动相关产品在汽车行业的应用和发展。工作地点位于上海，适合希望在工业/制造业领域发展的专业人士。
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