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制定年度CRM策略和预算
The Director Client Insights & Communications will lead the development and execution of strategies to enhance client understanding and communication effectiveness within the luxury industry. This role requires a strategic thinker with expertise in marketing and agency operations to drive impactful insights and campaigns.
We are looking for a passionate Loyalty Manager in CN to lead our Loyalty Program and strategic initiatives within our CRM team. The ideal candidate will have a strong background in loyalty management and the fashion industry, with the ability to develop strategies that enhance customer retention and maximize Customer Lifetime Value .
Managing the entire customer relationship management (CRM) strategy, programs, and operations. You will work closely with cross-functional teams to develop, implement, and optimize CRM strategies that drive customer satisfaction, loyalty, and revenue growth.
Drive regional segment growth by translating strategy into actionable market initiatives and commercial opportunities. This role plays a central part in aligning product, sales, and market insights to improve revenue quality and portfolio performance.
We are looking for a dynamic and strategic Head of Marketing to lead our marketing initiatives in China. This senior role will oversee the entire marketing spectrum-from product development to in-store promotions-ensuring a seamless brand experience across all touchpoints.
Lead consumer technical insight activities in China, translating consumer understanding into product design, innovation pipeline and performance evaluation.Act as a key bridge between market, R&D and marketing teams to ensure products meet real consumer expectations and business objectives.
You will drive mid-to-long-term product strategy, oversee portfolio management, and lead consumer & market insight-driven innovation for the China market. This is a high-impact strategic role partnering closely with local and regional teams to shape future category direction and unlock sustainable growth.
As the Head of Data & Analytics, you will be responsible for overseeing the entire data and analytics function of the company, a team of 20 data professionals including data analysts.You will play a pivotal role in shaping our data strategy, translating complex data into actionable insights, and driving business growth across all retail operations.
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