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In this role you'll be taking inbound calls from new and existing customers, booking flights, assisting in any queries and engaging with our frequent flyer members. With a passion for delivering you will ensure success and satisfaction in offering our customers irresistible, effortless and memorable experiences, providing advice and guidance to help them find the right product that suits their needs.
Responsible for managing vendors of suppliers including collect all submitted data.
The potential candidate will need to be customer-oriented and autonomous, who will solve issues proactively and seek for improvements continuously.
Order processing and entry system
Responsible for managing fixed suppliers including but not limited to collect all submitted data and tracking delivering date.
This role needs to build up a strong working relationship with both 3rd party and customer staff which needs a high sense of responsibility to ensure accurate statistics and record.
You will be a part of a luxury design firm as a Portuguese/French/Spanish/Germany Customer Service Consultant, working together with international colleagues, you will be responsible for Portuguese market with product consultancy and after sales service.
This position is mainly responsible for sales orders following up and handling , will communicate with internal function and global suppliers ,follow up the progress of production, delivery to ensure on-time delivery.
Dealing with daily foreign customer's consultation, after-sales service, communicate with global technical team to help customer solve the problem.
My client is looking for an analytical-minded candidate with strong medical insurance background and extensive contact centre experience.
Customer Service and Logistics Lead, Greater China
Being an important interface for customer experience. The mission of Customer Care also encompasses the collection and synthesis of customer voices which serves as a means of providing input and insights for the brand when designing the appropriate customer experiences as well as responding to commercial interests from prospect customers.
The Customer Service Manager (Order Management) is responsible for overseeing and managing all aspects of order processing and customer service operations . This role requires exceptional organizational skills, strong attention to detail, and the ability to effectively communicate and collaborate with internal teams and external customers.
Responsible for setting regular discount by size, generating promotion files according to the list of promoted products, and uploading them to the system
Regional Project Director, Order to Cash