Save Job Back to Search Job Description Summary Similar Jobs Join a luxury brand and elevate customer experiences. Develop your CRM expertise through data-driven insights. About Our Client Our client is an iconic luxury brand known for its exceptional craftsmanship, heritage, and timeless elegance. With a strong presence across international markets, the brand continues to set the standard for excellence in luxury lifestyle and fashion. Job Description Support day-to-day CRM operations across CRM data, reporting and clienteling activities, ensuring accurate and timely execution. Handle routine CRM data processing, consolidation and reporting, with the ability to understand key metrics, analysis logic and business implications. Support the execution of clienteling initiatives and CRM tools, including coordination with retail teams and relevant stakeholders, ensuring clear information flow and timely follow-up. Independently manage selected project deliverables, including assets, content, translation and communication. Respond to ad hoc CRM requests, quickly understanding business needs and translating them into effective execution. Work closely with the CRM team on other operational and project-based activities as required. The Successful Applicant Previous experience in CRM or a related field; luxury, fashion or retail experience is a plus. Hands-on experience with CRM data processing and reporting is required. Strong Excel and data-handling skills; comfortable working with routine datasets and reports. Good understanding of CRM fundamentals and customer/client data, with the ability to connect data and execution with business objectives. Strong learning agility, with the ability to quickly understand new CRM tools, processes and methodologies and apply them independently. Detail-oriented, well-organized and able to manage multiple tasks and priorities in a fast-paced environment. Proactive and responsible, with strong communication and stakeholder coordination skills. Good command of written and spoken English, with the confidence to communicate directly with regional/global teams. What's on Offer Opportunity to work with a luxury brand and gain hands-on CRM experience. Collaborate with regional and global teams in an international environment. Develop expertise in CRM operations, data reporting, and stakeholder management. Contact Yan Tian Quote job ref JN-082026-7086901 Phone number +86 2160268068 Job summary Function Marketing Specialisation CRM What is your area of specialisation? Retail Location Shanghai Contract type Permanent Consultant name Yan Tian Consultant phone +86 2160268068 Job Reference JN-082026-7086901
