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Head of ECommerce Product and Delivery, Global Logistics

Shanghai Permanent View Job Description
This position is responsible for developing and enabling digital products and customer solutions that support business growth, operational efficiency, and service delivery. The role combines product management, solution design, system enablement, process optimisation, and team leadership within a complex international environment.
  • Regional ECommence Logistics Product Ownership
  • Influence Business Transformation and Lead High-Impact Initiatives

About Our Client

Our client is an established international organisation with operations across multiple markets. As part of its continuing investment in digital capabilities and customer-focused solutions, the business is seeking an experienced product professional to drive innovation, operational excellence, and cross-functional collaboration.

Job Description

  • Define and execute the product and solutions roadmap aligned with business objectives.
  • Design and implement customer-focused solutions to support commercial opportunities and operational requirements.
  • Manage product enablement initiatives across platforms, systems, and operational processes.
  • Drive process optimisation programmes to improve efficiency, scalability, and service consistency.
  • Collaborate closely with commercial, operations, technology, and compliance stakeholders.
  • Support customer onboarding, solution deployment, and implementation activities.
  • Identify opportunities for system enhancements and work with relevant teams to deliver improvements.
  • Monitor performance metrics and utilise data-driven insights to support decision-making.
  • Ensure alignment between regional priorities and broader organisational objectives.
  • Lead, develop, and coach a specialised product and solutions team.

The Successful Applicant

  • Bachelor's degree or above in Business, Technology, Engineering, Supply Chain, Logistics, or a related discipline.
  • Proven experience in product management, solution development, business transformation, or operational excellence.
  • Strong understanding of digital products, systems enablement, and customer onboarding processes.
  • Experience managing complex projects involving multiple stakeholder groups.
  • Demonstrated success in process improvement and operational optimisation initiatives.
  • Strong analytical, problem-solving, communication, and presentation skills.
  • Ability to work effectively within a matrix and international environment.
  • Experience managing and developing teams.
  • Fluent English and Mandarin language skills.

What's on Offer

  • Regional scope and international exposure.
  • Opportunity to shape product and solutions strategy.
  • Broad stakeholder engagement across multiple functions.
  • Leadership responsibility with team management.
  • Exposure to business transformation initiatives.
  • Competitive compensation and benefits package.
  • Long-term career development opportunities.
Contact
Amy Cao
Quote job ref
JN-102026-7136584
Phone number
+86 21 6035 3551

Job summary

Function
Procurement & Supply Chain
Specialisation
Supply Chain Management
What is your area of specialisation?
Transport & Distribution
Location
Shanghai
Contract type
Permanent
Consultant name
Amy Cao
Consultant phone
+86 21 6035 3551
Job Reference
JN-102026-7136584

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.