首席客户体验官/总经理--住宅地产

Shanghai 全职 View Job Description
以客户为中心,建立公司住宅地产客户体验的管理流程和标准体系。
  • 外资地产
  • 住宅

About Our Client

外资地产

Job Description

1 以客户为中心,与投资、营销等部门协作,精准剖析市场及公司产品定位,落实前期市场研策;

2 以客户需求为出发点,与营销、设计部门配合,精准完善产品定位;

3 从产品预售到交房,通过嫁接高品质物业管理体系,提升客户服务品质和客户满意度;

4 围绕客户,建立客户全流程跟踪管理体系,牵头其他部门和区域公司落实;

5 围绕产品和服务,建立集团管理标准和流程,提供创新型的高品质客户体验方案。

The Successful Applicant

客户体验负责人经验,具备从0到1搭建体系的管理能力;

不限行业,金融、地产、航空、酒店等行业优先,具备成熟的客户体验管理框架;

需对住宅地产有一定认知,具备强落地能力。

What's on Offer

长期发展

Contact
Tina Pang
Quote job ref
JN-112023-6249878
Phone number
+86 21 6062 3142

Job summary

Function
Property
Specialisation
Property & Asset Management
What is your area of specialisation?
Property
Location
Shanghai
Contract type
Permanent
Consultant name
Tina Pang
Consultant phone
+86 21 6062 3142
Job Reference
JN-112023-6249878

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.