overlay
Talent Trends 2026

A copy of the report will be sent to your inbox shortly.

If the report is not mailed, please click here to China Report

If the report is not mailed, please click Download Report in the menu.

If the report is not downloaded, please click here to China Report

AI in the Workplace

Global filters Filters:
Arrow
AI influence hero image

AI in the Workplace

Generative AI has moved from a new idea to a regular part of daily work. Usage has grown quickly over the past year, and many professionals now rely on tools like Chat GPT and Copilot in their day-to-day tasks.

As awareness and adoption of AI has accelerated over the past couple of years, speculation has been rife about how it will fundamentally change people's lives, with experts predicting that whole sectors will be transformed by the technology.

However, the days of AI being a concept rooted in the future are long gone. For many, there is no need to wait to witness the impact of AI; it is already felt in their day-to-day lives.

AI is helping people work more efficiently, but many organisations are still defining how to use it clearly and consistently

This includes using generative AI to create content, automate sales forecasting or support sentiment analysis. For many professionals, it’s now a familiar part of the working day.

AI Influence - Chart 1

GenAI has become a familiar part of daily work for many professionals.

What proportion of workers are using AI in their jobs right now?
Using AI
vs.
Not using AI

AI use is growing quickly, and many professionals are exploring these tools before any formal guidance is set.

As the technology evolves, organisations that offer clear guidance and practical AI training will be better placed to support and keep their people - and attract new talent.

AI Influence - Chart 2
How strong an influence is AI having on worker's career decisions right now?

In your job search have you used GenAI (e.g ChatGPT, Gemini, Copilot) to support you in any of the following ways?

GenAI is now a regular part of the job search, mainly for practical and task-focused support. Only 29% say they have not used these tools. The rest use them to improve or prepare applications, with 39% using them to polish text and 36% using them to tailor CVs to job descriptions. Many also use AI for ideas, with 32% using it to help describe their skills and experience, and 34% using it to summarise their achievements. Others use it to research roles and companies, at 33%, and 28% use it to draft early versions of CVs or cover letters. Some use it to practise for interviews, at 26%.

Overall, people use AI as a helpful support in their process. It is becoming part of how they prepare, reflect, and build confidence when applying for roles.

Use of GenAI in the job search:

XC Form Tweak Talent Trends