Save Job Back to Search Job Description Summary Similar Jobs manage our team in optimizing supply chain efficiency and providing exceptional oversee the supply chain process from sourcing to delivery About Our Client Industrial supply chain solution company with all sorts of different business unitInternational working culture and cross functional working relationships with different countries Job Description - Develop and implement supply chain strategies to optimize inventory management, procurement, and logistics- Oversee the sourcing and procurement of materials and products, ensuring timely delivery and cost efficiency- Collaborate with internal teams and external vendors to ensure smooth and efficient supply chain operations- Monitor and track supply chain performance, identifying areas for improvement and implementing solutions- manage and manage a team of customer service representatives, providing guidance and support to resolve customer issues and inquiries- Develop and maintain customer service standards and procedures to ensure a high level of customer satisfaction- Collaborate with sales and marketing teams to understand customer needs and preferences, and implement strategies to exceed customer expectations- Analyze customer feedback and data to identify trends and make recommendations for improvement- Provide regular reports and updates to senior management on supply chain and customer service performance- Ensure compliance with all relevant regulations and standards in supply chain and customer service operations The Successful Applicant - Bachelor's degree in business administration, operations management, or a related field- Proven experience in supply chain management and customer service, with at least 3 years in a supervisory role- Strong manageership and decision-making skills, with the ability to motivate and guide a team- Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders- Proficiency in supply chain management software and customer service platforms- Strong analytical and problem-solving abilities- Ability to work in a fast-paced environment and manage multiple priorities effectively- Understanding of industry practices and trends in supply chain and customer service- Knowledge of relevant regulations and standards in supply chain and customer service operations What's on Offer We are looking for a and proactive individual who is passionate about optimizing supply chain operations and providing exceptional customer service. If you possess the qualifications and skills we are looking for, we invite you to apply for this exciting opportunity. Contact Bella Wei Quote job ref JN-042024-6402578 Phone number +86 21 6122 2646 Job summary Function Procurement & Supply Chain Specialisation Supply Chain Management What is your area of specialisation? Industrial / Manufacturing Location Shanghai Contract type Permanent Consultant name Bella Wei Consultant phone +86 21 6122 2646 Job Reference JN-042024-6402578