保存工作 返回搜索结果 职责描述 职位概要 类似职位 Stable Business and Good Market Share Great Company Culture and Nice Team 关于我们的客户 Global Boutique Freight Forwarding Company 职责描述 Serve as the primary operational point of contact for key accounts, providing a single source of communication for all operational matters. Build and maintain strong, long term relationships with key clients through regular communication, including face to face meetings, phone calls, and video conferences. Understand client's business operations, goals, and challenges, and translate them into actionable operational plans to support their success. Proactively address client concerns and issues related to operations, ensuring timely and satisfactory resolution. Collaborate with internal departments to develop and implement operational strategies tailored to the specific needs of key accounts. Coordinate cross functional teams, including production, supply chain, and quality control, to ensure on time delivery of products or services that meet or exceed client expectations. Monitor and manage the operational performance of key accounts, tracking key metrics such as order fulfilment rates, delivery times, and product quality. Coordinate with the operation team to manage client expectations regarding service levels, and ensure that service agreements are met. Identify areas for improvement in service delivery and work with relevant departments to implement corrective and preventive actions. 理想的求职者 At least 5 7 years experience as OP manager or Operation KAM Fluent English Familiar with serve to PO management clients Excellent communication and interpersonal skills, with the ability to build and maintain relationships at all levels, both internally and externally. Strong project management skills, with the ability to coordinate cross functional teams and man age multiple projects simultaneously Proven work experience as senior Operations Manager or operation Key Account Manager Knowledge of organisational effectiveness and operations management Excellent communication (verbal, written, listening, and presentation) skills required in both Chinese and English 薪酬待遇 Stable Business and Good Market Share Great Company Culture and Nice Team Lead a Team 联系 Amy Cao 职位编号 JN-072025-6787231 联系电话 +86 21 6035 3551 职位概要 职位类别 销售 子类别 客户经理 行业 交通/运输 地区 上海 工作类型 全职 顾问名字 Amy Cao 顾问电话号码 +86 21 6035 3551 职位编号 JN-072025-6787231
