Save Job Back to Search Job Description Summary Similar Jobs MNC Fashion Brand About Our Client Fashion Brand Job Description Develop and execute the CRM strategy, aligning with business objectives and market trends. Design and implement CRM programs, including customer segmentation, targeting, and retention strategies. Manage the CRM system and database, ensuring data quality, accuracy, and security. Analyze customer data to identify opportunities for improvement and personalize customer experiences. Collaborate with marketing, sales, and product teams to align CRM efforts with overall business goals. Monitor and report on CRM performance metrics, identifying trends and areas for optimization. Provide strategic guidance and leadership to the CRM team, fostering a culture of continuous improvement. The Successful Applicant 8+ years of CRM management experience in a relevant industry. Proficient in English, both written and verbal. Strong analytical and strategic thinking skills, with the ability to interpret data and make informed decisions. Experience managing CRM systems and databases, including data integrity and security. Excellent leadership and team management skills, able to motivate and develop team members. Strong interpersonal skills, able to collaborate effectively with cross-functional teams. What's on Offer Competitive compensation package. Opportunities for growth and development. A dynamic and inclusive work environment. Contact Mark Wu Quote job ref JN-052024-6420367 Phone number +86 21 6035 3448 Job summary Function Marketing Specialisation CRM What is your area of specialisation? Retail Location Shanghai Contract type Permanent Consultant name Mark Wu Consultant phone +86 21 6035 3448 Job Reference JN-052024-6420367
