Senior Consultant/Manager - Life Science Management Consulting

Client and Account Management

• Manages regional accounts or sections within large global accounts.
• Manages client relationships whilst ensuring client satisfaction throughout the project and identifying areas for future account growth.
• Acts as the key point of contact for the client on the project, addressing any questions / concerns and flagging issues with the Client Lead as appropriate.
• Leads project status, updates meetings, both internally and externally.
• Builds relationships with the client and project team through delivering quality work, regular follow-ups and updates, etc.
• Responsible for project management process design and implementation and leading the transition of the governance process
• Build intelligence of industry trends, innovative business model and competitive moves for actionable strategic implications
• Responsible for monitoring industry development and presenting to senior management team on regular basis

Project Management

• In partnership with the Head of China, drafts a robust project plan, including key milestones / delivery points, accurately forecasting resource and capacity and identifying potential project risks
• Manages projects to ensure seamless delivery of the project in line with client timelines and expectations, including regular communication with the project team
• Identifies project risks and puts in place plans to mitigate these.
• Oversees the production of all deliverables and ensures robust analysis and commercial application of all analysis to client context, i.e. by using a range of strategic frameworks, conceptualizes complex data into simplistic, digestible and meaningful insights for clients.
• Actively ensure expenses and costs are aligned with the project plan / budget and manage delivery of project within project budget.
• Conducts project reviews and provides formal feedback at the close of every project (or at contract renewal for monitoring projects) to ensure key learnings from the project are captured.

People Management

• Acting as a Development Manager, ensures the continual development of team members by aligning development needs to project deliverables and facilitating a feedback culture
• Manages all aspects of performance of team members and reports to include performance management, performance review, development and career planning, etc.
• Ensures team members are well utilized
• Role models the company values and key behaviors.