Save Job Back to Search Job Description Summary Similar Jobs AMEA Scope and Lead a APAC Team Stable Business and Good Market Share About Our Client Global Freight Forwarding Company Job Description Engages in reviewing, identifying, and defining functional system enhancements and/or process improvements and executing implementation of solutions in collaboration with Operations, Products, Sales, Finance and other roles/departments Establish the methods, tools and metrics to measure performance and monitor adherence to standards and process quality including recommended improvements to local, regional and global stakeholders Performs business process workshops across the region with country stakeholders to support continuous improvement and support deployment of systems & processes across Air and Ocean Freight, Rail and Road Transport, Brokerage Act as subject matter expert in CargoWise One, Digital solutions and global process standards in support of the countries Assist with data analysis and defining reporting requirements Supports in creating and updating training curriculums and training plans and performing training to ensure end user comprehension Testing and developing process for new functionality to be used in the system. Documenting standard operating procedures and local country training material Providing regional support and being an escalation point for the global team Performs on site operational compliance audits and communicates audit results including recommended corrective actions to local, regional and global stakeholders. Provides Cost / Benefit analysis and Executive recommendations per the standard continuous improvement process, including priority The Successful Applicant Bachelor's degree or equivalent Minimal 10 years' experience in Freight Forwarding, Air-, Ocean-, Road- and Rail Freight, Brokerage Excellent knowledge of Freight Forwarding operations and process across ocean and air freight, and road and rail transportation, brokerage and value-added services desirable. Excellent CargoWise One application functionality knowledge (CargoWise Professional certified preferred) Excellent expertise & experience in deployment in global standard processes, CargoWise One and Digital solution Excellent knowledge & expertise in deploying change management methodologies (i.e.: Prosci) Solution driven with the willingness and ability to align to a standard and implement innovative ideas to improve processes and procedures Good knowledge MS-Office solutions: Excel, PowerPoint Experience on MS Visio and/or other process mapping tools is a plus Good understanding of Business Process Improvement techniques such as Six Sigma, DMAIC and/or other concept and working knowledge in project management Good data analytical and problem-solving skills, process thinking Strong Organizational skills - Ability to effectively handle multiple tasks simultaneously, prioritize, and execute on assigned deliverables. Facilitation skills - emphasis on coordinating relationships with internal functions/groups; ability to solve issues by coordinating across cross-functional areas. Able to work with in a matrix reporting environment, build and maintain strong relationships with peers, stakeholders and management who will largely be based remotely. Ability to work under time pressures. International experience and previous exposure to other cultures would be highly desirable. Demonstrable track record of innovation and challenging the status quo. Good facilitation and coaching skills Good knowledge in English, Cantonese, Mandarin (verbal/written), additional languages preferred What's on Offer AMEA Scope and Lead a APAC Team Stable Business and Good Market Share Great Company Culture and Competitive Benifits Contact Amy Cao Quote job ref JN-062025-6757965 Phone number +86 21 6035 3551 Job summary Function Procurement & Supply Chain Specialisation Operational Excellence What is your area of specialisation? Transport & Distribution Location Shanghai Contract type Permanent Consultant name Amy Cao Consultant phone +86 21 6035 3551 Job Reference JN-062025-6757965
