Retail Operation Manager

Shanghai Permanent RMB400,000 - RMB500,000 per year View Job Description
Lead at the front to set up the DTC retail operation standard and drive customer experience.
  • Responsible for set up and execute retail operation standard.
  • Lead retail team.

About Our Client

My client is a MNC Footwear Group, which has been in China market for more than 20 years.

Job Description


  • Work with Global Retail Operations to establish global Policy and Procedure practices. Ensure understanding and ownership at the store level.
  • Stay informed of current retailing practices in country. Communicate potential changes with risk/benefits of implementation.
  • Responsible for keeping most current P&P version in stores and available to all store employees.
  • Will help create and maintain store operational standards to ensure customer and employee experience is meeting brand expectations.
  • In charge of the regular ops communication letters to ensure the accuracy and user friendly reading content.
  • To implement and fine tune the P&P for store cash management and reduce risk of cash or assets loss while still explore new way of doing business, e.g pre-sale, family sale, etc.

The Successful Applicant


  • Amazing team coach that creates an enviable team environment
  • The ideal candidate will have experience driving and delivering cross-functional projects across multiple business channels within a global organization
  • Experience working with both local and global organizations
  • Understanding of retail merchandising, logistics, finance, internal audit and inventory control.
  • Have the ability to multi-task in a fast-paced global environment
  • Cultivates an environment where associates respect and adhere to company standards of integrity and ethics
  • Outstanding written, verbal, and presentation skills
  • Strong communication, interpersonal, teamwork and organizational skills
  • Proven track record for delivering projects on time
  • Have the ability to develop and maintain strong relationships and influence key cross-functional stakeholders across the organization



What's on Offer

Sharing and open working environment and competitive annual package.

Contact
Anna Yuan
Quote job ref
JN-032022-5399434
Phone number
+8621 60353527

Job summary

Function
Retail & Sourcing
Specialisation
Operations
What is your area of specialisation?
Retail
Location
Shanghai
Contract type
Permanent
Consultant name
Anna Yuan
Consultant phone
+8621 60353527
Job Reference
JN-032022-5399434

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.