Player Experience Manager - Famous Global Game Company

上海 灵活 RMB18,000 - RMB22,000 月薪 (RMB216,000 - RMB264,000 年薪) 查看职位描述
The Player Experience Manager will be responsible for ensuring a seamless and engaging experience for players, focusing on customer satisfaction and service quality. This role requires expertise in managing player interactions and improving processes within the technology and telecoms industry.
  • Join a global famous shaping the future of player experience.
  • Drive innovation and delight millions of gamers worldwide.

关于我们的客户

The hiring company is a prominent organisation in the technology and telecoms industry, known for its innovative approach to creating immersive gaming experiences. Based in Shanghai, the company has a significant presence in the industry and is committed to delivering excellence in its field.

职责描述

  • Oversee and enhance the overall player experience across various platforms.
  • Develop and implement strategies to improve customer satisfaction and engagement.
  • Manage and resolve player inquiries and issues efficiently and effectively.
  • Collaborate with internal teams to ensure consistent communication and service delivery.
  • Monitor player feedback and generate actionable insights for continuous improvement.
  • Maintain accurate records of player interactions and resolutions.
  • Stay updated with industry trends and practices to enhance the player experience.
  • Ensure compliance with company policies and procedures related to player interactions.

理想的求职者

A successful Player Experience Manager should have:

  • Fluent Oral English is a must
  • Proven expertise in customer service or player support, preferably within the technology and telecoms industry.
  • Strong problem-solving skills with a focus on delivering solutions and satisfaction.
  • Ability to manage multiple tasks and prioritise responsibilities effectively.
  • Excellent communication and interpersonal skills.
  • Familiarity with gaming platforms and a passion for video games is advantageous.
  • Proficiency in relevant software and tools to manage player interactions.

薪酬待遇

  • Opportunity to contribute to a famous company in the technology and telecoms industry.
  • Work in a innovative environment based in Shanghai.
  • Chance to make a significant impact on player satisfaction and engagement.



If you are passionate about enhancing the player experience and have the required expertise, apply now to take the next step in your career

联系
Sharon Wang
职位编号
JN-112025-6886152
联系电话
+8621 3222 4758

职位概要

职位类别
数字营销与电子商务
子类别
用户体验 (UX)
行业
信息技术/通信
地区
上海
工作类型
灵活
顾问名字
Sharon Wang
顾问电话号码
+8621 3222 4758
职位编号
JN-112025-6886152

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