IT Helpdesk Support

Shenzhen 灵活 RMB10,000 - RMB18,000 per month (RMB120,000 - RMB216,000 per year) View Job Description
This job IT Support & System Administrator will work as a member of IT team to support and engage IT service with internal users. Responsible for day-to-day IT support in the Asia Pacific region and will also be involved in Global IT projects.
  • Large multinational corporation positions, working on a global project.
  • Great technology environment and good work culture.

About Our Client

  • It is a Fortune 500 company with a presence in more than 140 countries, and its products play an important role in people's daily lives.

Job Description

IT Helpdesk Support

  • Provide day-to-day 1st & 2nd level technical support for operation and maintenance including troubleshooting and issue resolving.
  • Provide technical support for laptop, PC, IT collaboration hardware/software services.
  • Maintain and resolve problems with laptop/PC hardware, software, and network connectivity.
  • Communicate with end-users and provide basic training, guidance, and solutions.
  • Communicate with external vendor for IT hardware procurement, logistic operation support, and asset management.

The Successful Applicant

  • Bachelor's degree and above, prefer computer science related major
  • Fluent oral English
  • Strong sense of customer service, solution-oriented
  • Skilled at Active Directory, O365, Operation systems, ISO27000 etc.
  • Work close with other teammates

What's on Offer

  • Global working environment
  • Reasonable working hours and excellent working environment
  • Cutting edge technology and culture of continuous learning
  • Sweet and passionate team members
Contact
Krystal Q Shi
Quote job ref
JN-102024-6573646
Phone number
+86 755 36350522

Job summary

Function
IT
Specialisation
IT Support
What is your area of specialisation?
Retail
Location
Shenzhen
Contract type
Temporary
Consultant name
Krystal Q Shi
Consultant phone
+86 755 36350522
Job Reference
JN-102024-6573646

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.