Customer Care Execution- Foreign Furniture Company

奉贤区 全职 RMB120,000 - RMB180,000 年薪
  • big platform
  • Work and life balance

关于我们的客户

Famous foreign furniture brand.

职责描述

  • Keeps contacts with the customer (via email, fax, telephone) and analyses their needs with respect to the contract,
  • Negotiating business disputes (up to the conclusion),
  • Master Data Management (SAP, CRM, Nares System, etc.),
  • Order life cycle management (and Variations):
  • Analysis and control of order books and removal of commercial blocks
  • Communication order confirmation,
  • Order Management and Monitoring throughout the production cycle (Customer Order, Stocks, Stocks, DS / POP, etc.)
  • Claims life cycle management:
  • Receiving, analysing and system integration,
  • Resolution management (sending spare parts, on-site repair, resale, discount, etc.)
  • Cost Demand Analysis
  • Order management spare parts, spare parts for resale
  • Total replacement management
  • Promotional campaign management support
  • Monitoring and sample authorisation (quantity, typology)
  • Lead-time critically / elongation analysis and customer communication
  • System insert / upgrade of Credit Letter, Advance payments
  • Managed merchandise lost, returned goods, Credit Note / Debit Note
  • Analysis of open item

理想的求职者

1 proficient Japa nese and English Speaker both written and oral;

2 Excellent knowledge of MS Office and SAP;

3 Problem solving, analytical and decision-making skills

薪酬待遇

base salary 10-15K/month(negotialbe)

Good platform.

Work and life balance.

联系
Tingting Meng
职位编号
JN-012023-5886479
联系电话
+8621 6035 3607

职位概要

职位类别
办公室行政与助理
子类别
客户服务
行业
快速消费品(FMCG)
地区
奉贤区
工作类型
全职
顾问名字
Tingting Meng
顾问电话号码
+8621 6035 3607
职位编号
JN-012023-5886479

米高蒲志集团的多元与包容文化

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