CRM & Communication Manager - Global Nutrition Brand

上海 全职 RMB400,000 - RMB500,000 年薪 View Job Description
We are seeking an experienced and results-driven CRM & Communication Manager to develop and implement strategic customer relationship management and communication plans that drive customer engagement, retention, growth, and loyalty in the China market
  • Well-known global company with a strong reputation in health & wellness
  • Growth and development opportunities

关于我们的客户

Global well-known brand in Health & Wellness industry with over 100 years of history

职责描述

* Develop and execute a comprehensive CRM strategy tailored to the China market, driving business performance.

* Oversee all aspects of customer communication, including digital marketing, social media, and campaigns, ensuring cultural relevance and compliance with local and global regulations.

* Build the CRM ecosystem on both public and private platforms, partnering with key functions such as E-Commerce, digital, retail, and distributor to ensure communication, content, design, and outcomes suit our business goals.

* Manage and execute customer relationship, promotion, content, engagement strategy, and loyalty programs to build strong customer relationships across all public touchpoints and private communities.

* Consolidate the annual CRM communication content calendar, overseeing the daily operation, maintenance, and enhancement of the consumer-end platform.

理想的求职者

* Minimum of 6 years of CRM-relevant experience and marketing/communication/content experience, with a preference for candidates with comprehensive abilities in data analysis and creativity.

* Over 3 years of CRM setup experience and familiarity with new product launches and digital campaigns. Experience in CRM management and communication strategy in the health & wellness and related industries is a plus.

* Strong analytical skills, data-driven decision-making, and excellent communication and interpersonal skills, with a deep understanding of the China market and consumer behaviors.

* Proficient in CRM software and data analytics tools.

* Bachelor's degree in Marketing, Communications, Data, or a related field.

薪酬待遇

* Growth and development opportunities to take ownership of marketing activities

* A chance to wotk in a well-known global company with a strong reputation in health & wellness

联系
Florence Wang
职位编号
JN-112024-6602761
联系电话
+86 21 6035 3690

职位概要

职位类别
市场营销
子类别
客户关系管理 (CRM)
行业
快速消费品(FMCG)
地区
上海
工作类型
全职
顾问名字
Florence Wang
顾问电话号码
+86 21 6035 3690
职位编号
JN-112024-6602761

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