4PL Control Tower Operation Manager

Shanghai Permanent
  • An European Leading Logistics MNC
  • Leading domestic 4PL Projects and Future Head of Office in China

About Our Client

One of the Leading European Logistics MNC

Job Description

Responsible for the profitability & productivity in the area of responsibility

Responsible for the provided control tower services quality measured against agreed key performance indicators, including:

Responsible for the operational customer management, through:

Responsible for the active management of changed customer requirements in operational processes including coordination with other functions (e.g. IT) - Acting as an escalation point in line with BU specific governance structure.

Responsible for the development employees in the area of responsibility in cooperation with Human Resources

Responsible for compliance with the published procedural instructions and guidelines (e.g. working time regulations, ISO documentation, confidentiality statements, etc.)

Ensuring that the 4PL values mentioned in the employee manual are actively

The Successful Applicant

Minimum of 8 yeas experience in a state-of-the-art logistics environment and leading an organization of

Strong customer orientation and understanding of customer real needs

Strategical thinker

Supply Chain knowledge and in-depth knowledge of the existing logistic management tools

Strong people leadership

hands-on approach

English speaking

What's on Offer

4PL projects and P&L owner

Contact
Bella Wei
Quote job ref
4209482
Phone number
+86 21 6122 2646

Job summary

Function
Procurement & Supply Chain
Specialisation
Logistics
What is your area of specialisation?
Transport & Distribution
Location
Shanghai
Contract type
Permanent
Consultant name
Bella Wei
Consultant phone
+86 21 6122 2646
Job Reference
4209482

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.