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负责建立、维护和优化完善会员管理体系,提升用户消费体验,开发潜在客户,维系现有客户,增加有效会员数量,提高顾客活跃度,复购率及忠诚度负责CRM核心项目把控及顾客信息收集分析,搭建消费者数据模型,将消费者行为和偏好等数据化管理,及时提供业务报告,为业务决策提供有效的参考,强化精准营销。
Help to manage ongoing projects in partnership with clients to meet their expectations by exploring CRM digital tools. Being able to set up demos referring to technical stakeholders' enquiries (clients, subcontractors) .
Help to support and manage the relationship with functional stakeholders including client and subcontractor to meet their expectations with a omnichannel vision of CRM stakes. Working in MNC firm with diverse atmospheres and great benefits.
Implementing and managing the CRM platform, programs and communication to drive customer acquisition, retention and enhancing customer experience and engagement in China.
Setting strategic and tactical vision for CRM
Execute the strategic customer retention and eCRM programs and will oversee the database recruitment and retention
Overall CRM scope and help business growth
制定年度CRM策略和预算
This is a new-opened role responsible for the China CRM/SCRM system operation and analysis in China region for a global retail company. Cooperating with EC business team and IT development team closely, this is a 6-month contractor role signed with Page Contracting first and highly potentially convert to permanent role with good working performance.
Develop and implement CRM strategy, roadmap to successfully enhance consumer recruitment and retention, effectively drive to conversion.
负责品牌全域会员运营体系(线上电商、线下门店、官方商城)的建设、维护和完善,提升消费者用户体验
CRM全渠道运营岗位:对接(零售,电商)渠道的人群及会员运营,会员忠诚度管理,销售导购工具的运营
对接高端化妆品牌渠道,了解品牌全年产品计划、营销计划,在大的营销节点,做营销策划等活动。
全面负责和管理CRM团队
负责公司全渠道的用户运营,包括 电商平台用户和私域用户的运营
向创始人汇报丰厚的薪酬待遇
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