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- Lead both Retail and Franchise
- Report to Asia Pacific Retail Head
About Our Client
Our client is a very famous jewellery brand and just come into China fro less than one year, now they have 9 stores will expend to 15-20 stores soon.
Store Operations (both Franchisees and Corporate Stores)
*Provide leadership and direct Store Managers in all phases of store operations : merchandising, visuals, people, stock, sales & CRM.
*Ensure compliance from all store managers to all company sales policies, procedures, and quality standards in customer service
*Supervise and encourage participation in online employee training at stores in the country.
*Provide Training activities in stores. Manage the relationship with external suppliers for training and/or development projects.
*Supervise staff development at the point of sale: appearance, rotation, product training, motivation, engagement with the brand
*Coach and develop Store Managers and Management Team of Franchisees in all aspects of retail operations.
*Discuss with Asia Retail Area Manager and management team of local Franchisees in terms of operational issues. Advise and suggest solutions in view of resources & constraints of Franchisees.
Corporate Owned Stores (if any)
*Manage and / or oversee the process of hiring and managing staff; Coach and development store assistants.
*Execute new store openings, special events and promotions.
*Manage operational issues with landlords and search resources/support in view of promotions
*Manage inventory calendar and develop strategies to promote sales and control inventory results
Coordination with Spain HQs
*Coordinate product launches and seasonal VMs or promotions in order to execute locally
*Feedback issues or suggestions in areas of Merchandising and Stock Management
The Successful Applicant
*University degree in business or education.
*High level of English.
*Min 8 years' experience as a trainer/retail manager and previous experience as store manager. Previous experience at retail / luxury goods.
*Experience in management and team training.
*Availability to travel.
What's on Offer
- Great opportunity to grow quickly with the brand which has great expansion plan in China
- opportunity to build up own team with both Retail and Franchise