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- Oracle DB and Window server support experience
- Minimum eight years' working experience in IT
About Our Client
One of the world's largest banking and financial services organisations. With around 6,000 offices in both established and emerging markets, we aim to be where the growth is, connecting customers to opportunities, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
*Provide application support to the Asset Management business in Asia Pacific.
*Provide service quality, problem, change and recovery management, as well as monitoring platform availability and identifying risks
*Manage and follow up issues to a successful conclusion with preventive actions
*Build solid working relationships with internal teams, business and vendors
*Liaise with regional and global team members to achieve objectives, resolve problems and incidents to ensure smooth running of the operations
*Develop logical and innovative solutions to complex problems
*Study and analyze the process improvement areas in the responsible business area
*Work closely with stakeholders, developers, architects and a variety of end users to ensure technical compatibility and user satisfaction.
*Develop expert-level understanding of responsible systems
*Ensure that processes are adhered to the service agreement, escalate issues to management where appropriate
*Maintain awareness of operational risk and minimize the likelihood of it occurring
*Maintain and observe company's internal control standards, implement and observe Group Compliance Policy, including the implementation of recommendations made by internal/external auditors and external regulators.
The Successful Applicant
*University graduate with a degree in computer science, information technology or a related discipline
*Minimum eight years' working experience in IT with relevant production support / business analyst experience, with solid experience working in the asset management business
*Good knowledge in the investment market and the asset management business process
*Oracle DB and Window server support experience
*Proficient knowledge and experience with project lifecycle
*Good analytical, problem solving, time management and organization skills
*Good technical knowledge of IT Systems supporting the Business
*Ability to prioritize competing demands
*Strong verbal, written communication and relationship management skills
*Ability to work independently and proactively under pressure with multiple deadlines
*Dynamic, self-motivated, flexible mindset and possess can-do attitude
*Flexible to work HK / UK shifts is preferable.
What's on Offer
A generous package and training program