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Ecommerce Operation Manager
- Very Famous Sports Brands
- Attractive Package
About Our Client
A sporting goods company with internationally recognized brands.
- Achieve own Ecommerce development objectives, goals (revenue, market share of digital channels, brand awareness on digital commerce channels and etc…)
- Take part in seasonal, monthly cross functional (including but not limited to digital marketing, retail buying, retail VM, Brand Commercial) planning and execution on digital commerce channels (assortment, promotion, supply chain, customer services and consumer care)
- Lead the communication and coordination between internal functions and external service providers and marketplaces (Tmall, JD etc.).
- Manage external service providers (TP) to make sure plans are executed, check progress and KPI and give feedback on daily basis.
- Check and monitor own Ecommerce shop (content, customer feedback) on daily basis, to ensure customer experience are always at (error-free) high quality
- Proactively perform website and business analytics, develop insights and share across the whole organization to amplify brand business and organizational capability development
- Lead projects which help own Ecommerce business development (business growth, efficiency improvement, risk control etc.)
- Streamline reporting process from external to internal to make sure proper reports are delivered in time.
The Successful Applicant
- Understanding of ecommerce game rules especially in marketplace environment
- Detailed knowledge and experience of marketplace e-commence, such as Customer Service, SEM, SEO, Campaign planning and execution
- Good communication skill, analytical skill, also management skill
- Self driven, good English in oral and written
Bachelor degree or above
Needed Working Experience
At least 5 years hands on working experience in Ecommence related function in retail, FMCG, sports industry
Scope of Work
Responsible for own Ecommence business grow up and development in China
What's on Offer
Great opportunity to manage online business of famous sports brands. Attractive package.